What you'll do:

• Design, build, and scale Go services that ingest flight data from many heterogeneous external providers, reconcile conflicting signals, and serve a reliable, normalized view to the rest of the platform.
• Own performance, correctness, and uptime of Flight Data Systems.
• Lead initiatives to modernize and optimize critical parts of the platform, and influence architectural decisions across services and team boundaries.
• Ship production-ready code daily, with strong testing discipline.
• Improve internal developer velocity by contributing to shared tooling, CI/CD pipelines, and infrastructure as code.
• Mentor peers and raise engineering standards through code reviews, design discussions, testing discipline, and documentation.
• Partner with product owners and stakeholders to frame problems early, identify risk areas, and turn ambiguous data requirements into robust, maintainable systems.

Requirements

What sets you apart:

• 5+ years of hands-on software engineering experience, with significant depth in Go building production backend services.
• Proven experience designing and operating high-throughput, data-intensive or event-driven systems - pipelines, streaming/ingestion, queues, and real-time APIs.
• Strong grasp of concurrency, reliability, and performance trade-offs.
• Solid understanding of relational databases (PostgreSQL preferred) and data modeling for evolving real-world data.
• Comfort working across the entire SDLC: from problem framing to deploying and monitoring production.
• Experience in cloud-based environments (especially AWS) and with containerized workloads (Docker, Kubernetes).
• Ownership mindset: you don't wait for tickets - you find problems and solve them.
• Clear communication, constructive feedback, and a focus on outcomes.
• Strong command of English (both spoken and written).

Bonus points for:

• Experience integrating third-party data feeds, dealing with rate limits, schema drift, and unreliable upstreams.
• Familiarity with the aviation/travel domain.
• Experience with observability and SLO-driven operations for critical services.

Benefits

Why AirHelp:

• Fast Impact: We deploy daily. Your work goes live and makes a difference fast.
• Culture of Autonomy: High trust, zero politics. We hire builders, not order takers.
• Growth Investment: Dedicated learning days, personal development plans, internal workshops, mentorship, and language classes.
• Perks: Private healthcare, wellness budget, travel stipend, gym/transport subsidy, AirHelp services for free, and more.

At AirHelp, we're on a mission to make the world of travel better. Since our foundation in 2013, we've assisted over 2.7 million passengers in receiving their rightful compensation, and we've protected over 9 million travelers through our membership program, AirHelp+. With a global team of 400 AirHelpers speaking 19 languages, we aim to provide a stress-free travel experience for all. Our commitment extends to standing up to airlines in court and advocating fair air passenger rights through APRA.

And there's more! AirHelp isn't just a great company, but a truly lovable place to work. That's why we're so proud to have been named a Most Loved Workplace, also for LGBTQ+, women and young professionals.

We're committed to equal opportunities and diversity. Our offices are fully accessible, and we customize interviews to accommodate special needs, including those of neurodiverse candidates. Refugees and displaced individuals are encouraged to apply. We look forward to hearing from you!

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