IT Support Analyst Intern (6-months) ›

About Us Careers Contact Us LEX Summit 2026 Immerse yourself in the ultimate gathering for legal professionals at LEX Summit 2026, where innovation meets inspiration. Log In United States Canada Partner Portal Log in United States Canada Partner Portal Get a Demo Log in ‹ Back to careers IT Support Analyst Intern (6-months) Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency. Powered by LOIS , the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country. Department Statement: The IT team is looking for an IT professional to join our team in the SLC office as an IT Help Desk Administrator. You will report to our IT Manager and help support the SLC office and our remote workforce while working closely with the broader IT team on all global initiatives. Job Summary: We pride ourselves on providing excellent IT service to our end-users, so having customer service at the forefront of everything you do is important. You'll be dedicated to seeking out and learning new technologies and solutions that can add new value to the corporation and

the team. There will also be project management aspects to this role, so your ability to organize and prioritize without daily oversight is vital. Please note this is a 6-month Internship

Responsibilities: Provide excellent customer service and timely support for our global workforce via our ticketing system, Slack channel/DM requests, and/or in-person support Assist with the IT-related aspects of employee onboarding and off-boarding processes. This includes: Provisioning system access, setting up and configuring user workstations, handling hardware inventory and asset shipping logistics, assisting with first-day IT onboarding sessions, assisting with access termination, coordinating related IT communications throughout these processes Working hands-on with endpoints and MDM systems (Intune and Kandji), while performing regular audits to ensure accuracy and compliance with company policies Contribute to larger IT projects that will add value to our organization increasing business efficiency and employee productivity Provide/assist AV support for company-wide meetings/events and after-hours emergency on call support

Qualifications Desire to work in a fast-paced, corporate IT environment Knowledge of the macOS ecosystem and Windows Knowledge in MDM solutions (

bonus points for certifications) Exposure to common core IT systems and other IT management tools Willing to work with ticketing or helpdesk systems Experience with troubleshooting AV and conferencing equipment Ability to think critically, communicate well, and take initiatives Understand networking infrastructures, terminology, and hardware Awareness of standard corporate security practices (

bonus points for security certifications). Preferred

Qualifications: Associate’s in Computer Science or related field Certifications and/or training related to networking are preferred(A+, Network+) Apply Now Filevine is an Equal Opportunity Employer.

Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine's equal employment opportunities, you may contact us at [email protected] Filevine is an Equal Opportunity Employer.

Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine’s equal employment opportunities, you may contact us at [email protected] Cool Company

Benefits: - A dynamic, rapidly growing company, focused on helping organizations thrive - Medical, Dental, & Vision Insurance (for full-time employees) - Competitive & Fair Pay - Maternity & paternity leave (for full-time employees) - Short & long-term disability - Opportunity to learn from a dedicated leadership team - Top-of-the-line company swag Privacy Policy Notice Filevine will handle your personal information according to what’s outlined in our Privacy Policy . Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using " filevine.com ". Other addresses reaching out are not affiliated with Filevine and should not be responded to. Platform Case Management Software Lead Management Document Management Contract Management Business Analytics Billing & Time-keeping eSignatures Document Assembly Company Careers Events Contact Blog News Resources Help Center Features Integrations Case Studies Support & Legal Security Subscription Agreement Privacy Policy End User Terms of Service Subprocessors Data Protection Agreement Cookie Preferences Do Not Sell ©2026 Filevine, Inc. Vinesign is protected by U.S. Patent No. 10,127,368 | Sitemap

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