About the role
We are looking for a Stock Controller to join our Retail group; as we scale up and drive digital and financial inclusion across our markets. There's a particular kind of satisfaction in a stockroom that balances perfectly — every unit accounted for, every discrepancy chased down before it becomes a problem, every shelf exactly where it should be. If that's the kind of order you take pride in, we'd like to talk to you about a depot in Tamale that needs exactly that mindset.
About Us M-KOPA has grown from 5 million customers in 2024 to 7 million today , unlocking over $2 billion in credit across Africa. That growth isn't abstract — it lands, physically, in depots like Tamale, where solar panels, smartphones, and e-motorbikes move from warehouse to customer every single day. We're not hiring one role in isolation; we're building the operational backbone for the next phase of growth, from 7 million customers toward 10 million. A depot that runs precisely is what makes that possible. What makes this different Most stock control roles are about compliance — checking boxes, matching numbers, filing reports nobody reads twice. This one is different because the numbers you're tracking aren't just inventory; they're 86% of customers reporting improved quality of life , 70% using their products to generate income , and 55% accessing a product like this for the very first time . When you get the stock right, someone in Tamale gets their solar system, their phone, their e-motorbike (saving riders $5.62 a day in fuel costs), on time. Your accuracy is someone else's access What you'll actually do Day to day, you'll receive, verify, and allocate incoming stock, making sure every unit is logged correctly the first time. You'll run regular audits and reconciliations, catching discrepancies between physical inventory and system records before they snowball into bigger problems. You'll manage the full loop of returns to the warehouse, documenting every movement so nothing goes missing in translation. And you'll produce daily stock status reports that give the wider team real visibility into what's available and what's coming. Beyond the numbers, you're often the first face a customer sees when something's gone wrong with their product. You'll troubleshoot issues raised by customers or the sales team, coordinate in-warranty repairs, and handle depot interactions with the kind of professionalism that turns a frustrated customer into a loyal one. You'll work closely with retail and warehouse colleagues to keep inventory levels balanced — enough to meet demand, not so much that it sits idle. And you'll keep the depot itself in the kind of shape that reflects well on the brand: safe, organized, presentable. The reality check This role asks for precision under pressure — busy depot days, customer queries that need answering now, stock movements that need tracking in real time. It's not a quiet back-office job. But if the idea of being the person who actually knows where everything is appeals to you, you're probably already built for this. What you'll bring Demonstrable experience managing stock or inventory processes, with a track record of catching and resolving discrepancies before they become losses Proven ability to handle customer-facing situations calmly and professionally, particularly around product issues and warranty queries Established comfort working with stock management systems and producing clear, accurate reporting under time pressure Let's talk If reading this made you think about how you'd tighten up a stockroom you've never even seen — that's probably the signal. Reach out, and let's have a conversation about what this depot could look like with you running it. Why M-KOPA? At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com . Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024, 2025 and 2026) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 7 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa. Important Notice M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply. M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships. M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process. Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date. If your application is successful M-KOPA undertakes pre-employment background checks as part of its recruitment process, these include; criminal records, identification verification, academic