About the role
Lead the US Central Construction Quality Metro Team, ensuring quality targets are met on subregional and metro level. Lead initiatives to improve our quality delivery of datacenter spaces to operational partners. Responsible for Quality performance of our builds in the US Central Subregion. Onboard, train and hire Metro Quality managers to support delivery of our datacenter builds, and report status of construction quality in the US Central Subregion. Manage, reward and retain top talent in the US Central Construction Quality organization. Audit Contractor Quality Programs Manage Non-Conformance Reports (NCRs) and Quality Issues Initiate and manage Non-Conformance Reports (NCRs). Ensure corrective actions are developed, implemented, and verified. Establish and maintain project quality plans. Ensure Installer Verification Checklists (IVCs) and readiness
requirements are met before commissioning milestones. Perform field inspections and observations. Provide early identification of risks that could impact commissioning, IST, or turnover. Support energization and commissioning readiness reviews. Ensure documentation, inspections, punch lists, and quality issues are appropriately closed prior to turnover. Analyze trends across campuses and metros. Hold GCs accountable for their QA/QC
responsibilities. Monitor closure performance and response times. Reinforce that workmanship quality remains the responsibility of the contractor. Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND 10+ years Construction Quality Management experience in data center/mission critical environments OR equivalent experience. These
requirements include, but are not limited to the following specialized security screenings: Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND 12+ years Construction Quality Management experience in data center/mission critical environments OR equivalent experience. 12+ years experience working on data center projects. 10+ years project management experience. 10+ years people management experience. Proficient in using data analytics and internal reporting tools, such as PowerBI, Compass Cx and other statistical inference tools. Analytical and problem-solving skills with the ability to interpret complex data and identify trends. Demonstrated experience with continuous/process improvement methodologies such as DMAIC (Define, Measure, Analyze, Improve, and Control), Lean, DFSS/process design, process management and change management. Certifications in quality control and testing are preferred. CQM certificate from US (UNITED STATES) Army Corp of Engineers, OSHA (Occupational Safety and Health Administration) 30. Knowledge of the FMEA, MSA process, 8D or other structured problem-solving methodology COPQ analysis and ISO 9000 experience. ASQ certification CQM, CQE or CQA Experience managing a structured quality system. Meticulous attention to specification and governing standards detail and installation compliance with a commitment to delivering high-quality results. This includes auditing contractor certifications. Ability to articulate technical concepts to non-technical stakeholders, promoting open and inclusive communication, providing clear direction to a diverse team, and quickly resolving issues gating project progression Demonstrated ability and appreciation for working collaboratively in a fast-paced and dynamic environment to meet schedule.
