About the role
📍 Paris | Full-time | Fluent 🇫🇷 & 🇬🇧 At Bigblue, we're building the logistics backbone for the next generation of commerce. Modern brands sell everywhere: through their own online stores, marketplaces, retail, social commerce, and more. Across every channel, customers expect the same fast, reliable, and transparent experience after they buy. What used to be Amazon's exclusive advantage is now becoming the standard for every ambitious brand. We're helping them get there. Since 2018, we've built a tech-driven fulfilment platform used by 600+ brands, including Muji, Aigle, Scuffers, and Cabaïa. With 200+ Bigbluers across the UK, France, Spain, and Germany, our proprietary tech stack, and a network of 9 warehouses and over 100,000 sqm of fulfilment space across Europe, we ship millions of orders every month. And we're nowhere near done! Backed by €20M+ in funding, we're expanding across Europe and building the operating system that will power modern commerce operations at a global scale. At Bigblue, we hold ourselves to a very high bar: in the quality of our product, the rigour of our operations, and the care we bring to every merchant we work with. You'll be working alongside talented people on real, high-impact problems, in an environment where high standards come with genuine support, ownership, and room to grow. If you want your work to matter from day one, you're in the right place. \n \n €30,000 - €60,000 a year As Warehouse Specialist/ Manager , you will be Bigblue’s onsite operational expert, ensuring daily performance across inbound, outbound, returns, and special operations. You will work closely with the 3PL partner’s team, Hub Managers, Product (Atlas), and merchant-facing teams to solve problems fast and keep execution aligned with Bigblue SOPs. Success will be measured by daily KPI adherence, issue resolution speed, quality, and operational consistency . What you’ll do Own daily KPI monitoring (productivity, quality, service) and escalate deviations quickly with clear hypotheses and data. Support daily routines: start-of-shift checks, tier meetings, issue tracking, handovers, and follow-up. Coordinate operational exceptions and merchant requests (delays, special orders, custom packaging), ensuring clear communication and operational feasibility. Be a key user of Atlas (WMS) : troubleshoot, support adoption, and help onboard new users to correct processes. Perform structured problem solving on recurring issues (defects, delays, inventory discrepancies) and implement corrective actions with the partner team. Contribute to continuous improvement initiatives (layout tweaks, standard work, tooling, 5S) with a pragmatic, floor-first approach. Provide crisp reporting and feedback to internal stakeholders; share learnings into playbooks.