About the role
About Eucalyptus We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long-term care. Eucalyptus is now part of Hims & Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. Our Growth Story: 130% YoY revenue growth and a 90% reduction in cash burn - culminating in our $1.15bn acquisition by Hims & Hers in 2026, giving us the platform to take long-term care global Supported over 350k patients living with obesity across our 5 markets Received selective NICE endorsement to provide services to the NHS Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada. Type of job: Contract Juniper, Our Weight Management Brand Through Juniper , we provide a personalised, high-touch model of care that enables patients to access evidence-based, supportive and sustainable weight management. Our model promotes accessibility and accountability to patients who have traditionally struggled to achieve their goals in a stigmatised and poorly managed condition. Incoming patients interface through an online questionnaire which collects key health information. Patients also undergo a model of high-touch care beyond the initial prescription with our team of health coaches, dieticians and regular Prescriber check-ins. As a member of our in-house clinical team, you will be critical to this mission. You will be joining our small team of prescribers to achieve our goal of making healthcare accessible, convenient and safe.
About
the role (What you’ll be doing) Through our bespoke telehealth platform, conduct asynchronous text-based consultations with patients, to assess and prescribe weight-loss medications; Provide outstanding medical advice to patients, which creates lasting impressions because of its depth and personalisation; Demonstrate knowledge and awareness relevant to the areas we prescribe (primarily GLP-1/GIP agonist medications); Adhere to our practice standards, quality and safety procedures and policies, and complete all required training; Triage medical enquiries efficiently to ensure excellent patient safety and care is received; Respond to medical incidents promptly as escalated, via phone or asynchronous messaging; Be a critical point of contact for our Eucalyptus-partnered clinicians and work closely with a team of healthcare professionals to assist in building processes and systems that get better over time; Assist in the creation of medical knowledge centres that empower our broader team to provide deeper and more personalised patient experiences. About you (