About the role
About Ultra
Ultra builds industrial AI robots that are working in the real world today. Our robots automate mission-critical warehouse labor end-to-end, starting with e-commerce order packaging. We deploy fast, learn from real production data, and iterate aggressively. We already have a quickly growing number of revenue-generating robots operating in U.S. warehouses, and are now scaling towards thousands of deployments over the next few years. Our mission is simple: build the world's most useful and deployable robot.
WARNING: Robotics is not for the faint of heart. There are no silver bullets here. It is tiresome, unglamorous, and at times brutal work. The only way out is through, and the only way through is treacherous and unknown. Success will require teamwork - so we are building a world-class team to tackle some of the most exciting problems out there. We hope you join us.
The role
Teleoperation pilots are foundational to how our business operates — delivering immediate value to customers the moment we deploy, generating the high-quality data that trains our robots, and monitoring our AI policies as they run in the field. Over the next year we'll scale this team from dozens of pilots to hundreds, and we're looking for a Pilot Operations Lead to build and run that organization.
This is a senior role with real ownership. You'll lead a rapidly growing operation with a multi-million-dollar budget, and you'll have the autonomy to shape how it's built — how we hire, train, structure, and hold quality as we scale. You won't be doing it alone: you'll have the backing of the founding team and direct access to the resources you need to move fast.
Success in this role takes a rare blend of technical fluency, operational rigor, and people leadership. We are looking for significant experience in directly transferable roles — the kind of experience you'd find in a co-founder, or senior TPM who has built and scaled a function from the ground up in a data labeling, self-driving, or robotics operation.
