Senior Forward Deployed Engineer (Strong builders or ex-founders only!!)

San Francisco, CA
Full-time
Visa Sponsorship

About the role

Why Mintlify?

We're on a mission to empower builders.

  • Massive reach: Our docs platform serves 100 million+ developers every year and powers documentation for 20,000+ companies, including Anthropic, Microsoft, PayPal, Spotify, Coinbase, X, and over 20% of the last YC batch.
  • Small team, huge impact: We recently passed 65 employees and raised a $45 million Series B led by A16Z and Salesforce Ventures. Each new hire has a huge impact on shaping the company's trajectory.
  • Culture of slope over y-intercept: We value learning velocity, grit, and unapologetically unique personalities.

We grew in value faster than headcount and we’re looking to align the two quickly.

What you'll work on here

  • Serving as the dedicated technical owner for one or more of our largest enterprise customers after the contract has been signed
  • Shipping code, reliable software, and systems that carry production traffic from day one
  • Pioneering the patterns for deploying Mintlify inside organizations with 100,000+ employees
  • Scoping ambiguous customer asks into shippable plans, and saying no when the ask would fork the product
  • Designing and deliver self-hosted and VPC deployments, SSO (SAML/OIDC), and least-privilege access architectures
  • Building enterprise-specific integrations with customer systems as they exist today, finding the least invasive path rather than demanding a rebuild
  • Debugging production issues across the full stack and own them to resolution
  • Productizing the patterns you see across deployments: self-hosting packages, runbooks, integration templates
  • Feeding field knowledge back into the core product so we never solve the same problem twice

What you bring to the table

  • 5+ years of software engineering experience with real production ownership (you've been paged, you've done the postmortem), focused on backend work
  • Direct customer-facing experience: you've sat across from a customer, explained a technical limitation, and kept their trust
  • Comfort with enterprise deployment realities: cloud infrastructure, networking, SSO, compliance-conscious environments
  • Strong written and verbal communication: you can brief an executive and pair with their platform team in the same afternoon
  • Bonus points: Previous founding experience. Experience in an FDE, solutions architecture, or professional services motion.

Why you should join our Enterprise Solutions Team

The Enterprise Solutions team is new and this is a founding seat. We operate as a mini-startup inside each large enterprise deployment with full ownership and direct contact with the customer. You'll define how Mintlify builds enterprise-ready products and prove out the motion for serving the largest organizations in the world, with a direct and measurable line from your work to revenue.

About Mintlify

The intelligent knowledge platform

Required skills

Amazon Web Services (AWS)
Kubernetes
TypeScript

Other roles at Mintlify

Interested?

Let me introduce you to the founders.

Skip the process

Job details

Salary

$190,000 - $265,000

Location

San Francisco, CA

Experience

3+ years

Company

NameMintlify
IndustryEngineering, Product and Design
Team Size75

Funding

Total raised

$67M

Last stage

Series B

Investors

Andreessen Horowitz
Salesforce Ventures
Bain Capital Ventures
Y Combinator
DST Global

Founders

Han Wang

Han Wang

Co-Founder & CEO

LinkedIn
Hahnbee Lee

Hahnbee Lee

Co-Founder

LinkedIn

What happens next.

No applications, no recruiter spam. Just the intro.

01

Confirm the fit

A few questions to make sure this role is the right shape for you. Two minutes.

02

I pitch you to the company

I write the intro, send it to the founder, and handle the back-and-forth.

03

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.