About the role
In the time it takes you to read this job description, RapidSOS will have handled ~1,380 emergencies. At RapidSOS, we are committed to using technology to build a safer, stronger future and working together to save lives. We’re in an exciting phase of growth, welcoming new members from across the globe to our mission-driven, ambitious, and inclusive team. Our work is founded on our values of elevating purpose , inventing tomorrow , delivering with urgency , serving with integrity , and winning together , all of which support a company culture where people can innovate, collaborate, grow, and, above all, make an impact. RapidSOS is the leading public safety AI company that unlocks mission-critical intelligence for first responders and security teams – enabling faster, smarter and more accurate emergency response. Real-time data from the world’s largest safety network of 700M+ devices, 200+ global enterprises, and 23,000+ federal, state and local agencies fuels the RapidSOS HARMONY AI engine that delivers this intelligence to those who need it most. Learn more at www.RapidSOS.com . What this role is about: In the Senior Associate, Commercial Strategy role, you will serve as the execution engine for our CEO on the highest-priority commercial opportunities. You'll own driving cross-functional commercial initiatives from scoping through pilots - managing senior executive relationships, surfacing opportunities, and ensuring nothing falls through the cracks. You'll be expected to operate as a trusted thought partner to our CEO and senior leaders - bringing structure to ambiguity, preparing executives for high-stakes commercial meetings, and proactively identifying what needs to happen before anyone asks. If you thrive in high-expectation environments and want to apply that rigor in a fast-moving, mission-driven company, this role is built for you. What you’ll do: Manage the CEO's commercial pipeline: track all active opportunities, own follow-up cadences, surface risks and next steps, and ensure nothing falls through the cracks across a high-volume deal flow. Produce executive-quality deliverables: Own the creation of presentations, briefing documents, and memos that are polished, precise, and ready for any audience. Drive creative pricing and deal structuring: work alongside the CEO, our sales & marketing leadership, and finance teams to model deal economics, develop pilot frameworks, and pressure-test commercial terms. Identify and frame emerging opportunities: proactively scan the market and inbound pipeline, synthesize what you're seeing, and bring the CEO a clear POV and recommended path forward. Support special projects on an as needed basis: may include fundraising, M&A, and key partnerships What we’re looking for in our ideal candidate: 3-4 years of experience in investment banking, management consulting, or an Office of the CEO / strategy function - you've worked in high-expectation environments and delivered. Exceptional communicator: You write and present with precision and confidence. You can distill complex situations into clear narratives for executive audiences. Proactive and detail-oriented: You initiate follow-up without being asked, catch things that fall through the cracks, and operate multiple steps ahead. High executive presence: You're comfortable engaging with senior leaders directly (can act when needed as a liaison for our CEO), managing up, and pushing back constructively when needed. AI-native: You are comfortable with the latest AI tools, keeping up to proactively improve your workflows and output Based in NYC (some flexibility for SF) and able to come into the office 3-4 times a week; expect to also join our Founder & CEO to meet with prospective customers & partners What we offer: The chance to work with a passionate team on solving one of the largest challenges globally Competitive salary and
