B2B Sales Operations Manager

About the role

B2B Sales Operations Manager | Bolt Careers Careers Business Operations B2B Sales Operations Manager B2B Sales Operations Manager We’re looking for an experienced and driven Sales Operations Manager for Bolt Business in Lisbon. You’ll be responsible for building the organisation in Expansion and African markets, devising the strategy, and managing the execution of initiatives to support and improve the business. Location: Lisbon, Portugal View all roles Apply now About the role As a Sales Operations Manager, you’ll support the success of our sales teams across 10+ countries by improving processes, implementing tools, and driving key initiatives. You’ll work closely with the Bolt Business Director to ensure smooth execution of strategic projects and help align teams across sales, marketing, customer success, and finance to meet pipeline and performance goals. You’ll lead the sales cadence, manage reporting for leadership, and ensure accurate forecasting and KPI tracking. This role is perfect for someone who thrives in fast-paced environments, is highly organised, and has a strong background in B2B sales operations and cross-functional collaboration. Main tasks and responsibilities: Coordinate cross-functional efforts between sales, marketing, customer success, and finance to align on pipeline goals and execution strategies. Drive the weekly and monthly sales cadence (forecasts, stand-ups, KPI reviews), ensuring timely and accurate information flows across stakeholders. Prepare and manage quarterly business reviews, board-level sales reporting, and executive dashboards. Improve and optimise the sales process through training, software tools, and strategic project implementation. Ensure CRM integrity (e.g. Salesforce) and support pipeline quality through actionable analysis and recommendations. Build a scalable lead sourcing process to reduce time spent on prospecting. Work closely with sales leaders to identify and address process inefficiencies and bottlenecks. Own and deliver ad hoc high-impact projects based on sales organisation needs. About you: You have at least 5 years of experience in Sales Operations, with at least 3+ years in a regional leadership role. Experience working in a fast-moving, well-funded scale-up is a strong plus. Deep understanding of B2B sales cycles and how to optimise and report on them effectively. Analytical thinker with advanced Excel skills and experience with SQL and Tableau plus a passion for solving complex problems. You can effectively communicate in English, efficiently network, and build meaningful relationships with internal and external stakeholders. You demonstrate a highly data-driven, analytical mindset and are a CRM expert (preferably Salesforce) who can examine data to optimise your activities. You have a strong sense of ownership, and your hands-on work demonstrates a high level of initiative in actively seeking solutions to challenges. At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools. Experience is valuable, but what we really look for is drive, intelligence, and integrity — so if you don’t tick every box, apply anyway. Apply now and join us to make cities for people, not cars. First name Last name Email Phone Number Upload your CV Drop files here to upload or choose from your device Browse files Supported formats: .pdf, .docx (max. file size 5MB) Will you now or in the future need sponsorship for employment visa status to start or keep working with Bolt? Select an option Do you need special assistance due to disability? We are happy to provide reasonable accommodations. (optional) By responding, you consent to Bolt processing your disability data in accordance with our Privacy Notice . Where did you hear about Bolt? Select an option Are you based in Lisbon? (optional) Yes No Are you fluent in English? (optional) Yes No Do you have experience working with SQL and Looker? (optional) Do you have a sales background in SaaS? (optional) What is your base salary expectation in gross/annual for this role (€)? (optional) Are you OK with Hybrid working? (3-4 days in the office) (optional) Yes No By ticking this box, I confirm that I have read and understand the content of the Privacy Notice and acknowledge that my personal data will be processed as part of this application. Continue to survey Submit application Fill in our Demographic Survey Please help Bolt’s diversity and inclusion efforts by completing our voluntary demographic survey. Which gender identity do you most closely identify with? (optional) Female Male Non-binary Other Prefer not to disclose What is your age? (optional) Under 21 21-25 26-34 35-44 45-54 55-64 65 or over Prefer not to disclose Are you a parent, caretaker, or legal guardian of anyone? (optional) Yes No Prefer not to disclose Do you live with any disability? (optional) Yes No Prefer not to disclose In which country do you currently live? (optional) Estonia Romania Poland Germany Other, please specify (country) Prefer not to disclose Question 1 / 5 Previous Next Submit application Your answers are anonymous and not linked to your application. By responding, you consent to Bolt processing your demographic data in accordance with our Privacy Notice . AI Disclaimer: We use Greenhouse's AI-powered Talent Matching tool to compare your application against our job requirements. Learn More Become part of our Business Operations team *Some perks may differ depending on your location. Why you’ll love it here: Our teams work on local and global processes in over 50 countries. We build partnerships, launch cities, onboard new restaurants, enable 200+ million people to commute, and ensure millions of partners can earn an income on their terms. View team Play a direct role in shaping the future of mobility. Impact millions of customers and partners in 600+ cities across 50+ countries. Work in fast-moving autonomous teams with some of the smartest people in the world. Accelerate your professional growth with unique career opportunities. Get a rewarding salary and stock option package that lets you focus on doing your best work. Enjoy the flexibility of working in a hybrid mode with a minimum of 3-4 days in the office each week to foster strong connections and teamwork. Take care of your physical and mental health with our wellness perks. About us With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people. Learn more We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability. Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission! Quick links View all 270+ open roles Products Rides Scooters E-Bikes Bolt Drive Bolt Food Bolt Market Bolt for Business Bolt Plus Earn Company Support Safety Locations City solutions Get Bolt Get Bolt Food Suppliers Terms and Conditions Privacy Cookies Security Community Guidelines © 2026 Bolt Technology OÜ