Manager, Account Management - Team Lead

the team, including workload allocation, performance monitoring, and ensuring

the team collectively exceeds strategic and financial targets. Crafting merchant specific account development plans focusing on revenue generation Building high touch, consultative and positive relationships with our merchants through regular and open communications Delivering expertise, education, and guidance to merchants as they craft and complete a comprehensive, global payments strategy. Analyse merchant’s performance and provide recommendations to improve the payment flow /revenue Focusing on exceeding strategic and financial targets of our merchants by analysing active payment products, transaction volumes, and service levels Understanding the intricacies of our products, services and partner networks thoroughly to leverage as needed to meet our merchants’ needs Collaborating with various teams across the company (e.g. Sales, Integration, Support, Legal, Engineering) to ensure an outstanding merchant experience About you: 10+ years experience in a B2B Account Management, Relationship Management or a commercially focused role in the Payments Industry Deep knowledge of Digital Payments with 5+ years in a Payments company 1-2 years of people management experience A strategic problem solver with excellent project management skills Good knowledge of today’s major e-commerce and payments technologies, players and major future trends Customer driven and able to establish robust relationships with assigned customer base Multifaceted approach adapting to changing

requirements with the ability to balance multiple opportunities Proven consultative sales abilities and proven ability to work well in a fast-paced environment, collaborating across multiple departments and influencing all levels within an external organisation Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com , follow us on LinkedIn and Instagram

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