About the role
About Blank Street: At Blank Street, we're on a mission to become the defining food and beverage brand of our generation, built on a matcha forward menu done obsessively right, a design aesthetic people stop to photograph, and a high-volume format that never cuts corners on quality or hospitality. What began as a handful of carts in NYC is now 100+ locations with a cult following across New York, DC, Boston, and London, and we're just getting started. We're building
the team that will define Blank Street in LA. If you want to be part of something people are genuinely obsessed with, keep reading. Add a Spark to the Ordinary… Baristas at Blank Street do a lot more than make drinks, they set the tone for the whole experience. As part of the opening LA team, you'll have outsized influence on how Blank Street shows up - and first access to growth opportunities as we expand across the city and beyond. We’re looking for people who genuinely care about hospitality, bring great energy to busy shifts, and pay attention to the small details that make a big difference. You’ll be working with a tight-knit team that takes pride in what they do, serving a focused menu, making drinks the right way, and creating moments that keep people coming back. Who We're Looking For Friendly and enthusiastic player who is passionate about hospitality — you’re always ready to make a customer’s day Adaptable and open minded — we’re evolving as we grow so you’ll have to be flexible as things change Detail obsessed — you take pride in the small details to make things right Intentional and purposeful — you act with ownership to keep shifts running smoothly, efficiently, and with rhythm Passionate about coffee and/or matcha — you lead by example and share that enthusiasm with customers Inclusive — you are comfortable working on a diverse team and know how to bring different personalities together
What You'll Own Delight our customers with consistent, welcoming and engaging hospitality, taking the opportunity to turn every customer into a regular Be an integral part of our world class team using the best equipment, coffee, and matcha in the industry Maintain a clean and organized environment upholding both Local Department of Health and Blank Street standards at all times Partner with our Operations and Marketing teams for events and promotions to expand our brand to new customers Continue to train and evolve with the company, driving ever higher standards and improving process along the way Set your team up for success by mastering different company procedures such as cash handling, inventory, waste tracking, and opening and closing processes
