Business Analyst 1 - 3 Gurgaon, Haryana Full-Time About Spyne Spyne is building the AI operating system for automotive retail. Starting with visual merchandising and expanding into conversational AI, Spyne helps dealers move inventory faster, respond to buyers instantly, and run more of the dealership stack with AI. Founded by operators from Amazon, Cox, and OYO, Spyne has grown 30x in under three years and now powers 1,500+ dealerships across the US. Its products, Studio AI and Vini AI, are coming together into a full-stack Retail AI platform for modern dealerships. Backed by Accel, Vertex Ventures, and Storm Ventures, Spyne is emerging as one of the category leaders redefining how dealerships operate in the AI era. Studio AI: https://www.youtube.com/watch?v=j0_CsQpCbwg Vini AI: https://www.youtube.com/watch?v=WFjhPWp6gJU

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the Role As a Business Analyst at Spyne, you’ll work closely with Customer Success, Onboarding, Operations, Product and Leadership teams to help them make better decisions using data. You’ll analyze business performance, build dashboards, automate reporting, and identify opportunities to improve customer experience and operational efficiency. We’re also looking for someone who is comfortable using AI tools to work faster, automate repetitive tasks, and build simple internal solutions. Location: Gurgaon (On site) Timings: 6PM - 03AM (US Business Hours) What You’ll Do Partner with Customer Success, Onboarding and Operations teams to understand business problems. Build dashboards that help teams track performance and make decisions. Analyze data to identify trends, bottlenecks and improvement opportunities. Write SQL queries to extract and analyze data. Use Python and Excel to automate reports and recurring tasks. Define and track key business metrics. Perform root cause analysis and support experiments to improve business outcomes. Present insights in a clear and simple way to stakeholders. Build self-serve dashboards using Tableau, Power BI or Metabase. Work with Product, Engineering and Business teams to improve processes. AI will be a big part of your work. We’re looking for someone who actively uses AI tools to improve productivity. This could include: Using AI to analyze data faster. Building dashboards with AI assistance. Creating simple internal tools or prototypes. Automating repetitive workflows. Using AI coding assistants to speed up development. Exploring new AI tools and identifying practical use cases for the business. You don’t need experience with every AI tool, but you should enjoy learning and using AI in your day-to-day work. What We’re Looking For 1–3 years of experience in Business Analytics, Data Analytics or Business Intelligence. Strong SQL skills. Good knowledge of Excel and Python. Experience with Tableau, Power BI, Metabase or similar dashboarding tools. Strong analytical and problem-solving skills. Ability to explain data and insights in a simple way. Comfortable working with different teams and stakeholders. Curious, proactive and willing to take ownership. Interest in using AI to improve the way work gets done. Good to Have Engineering degree from a Tier 1 or Tier 2 college. Experience in a SaaS or startup environment. Knowledge of data warehouses like Snowflake or BigQuery. Experience building internal automation tools or AI-powered workflows.

At Spyne, our mission is to revolutionize automotive retailing. Every year, 52 million cars are sold in the US, for a combined worth of $1,700 billion, and valuing the used-car market at $1,000 billion. Our new-age, Generative AI-powered solutions are designed to transform the car visuals into premium studio visuals. Dealerships and marketplaces across the US and Europe are able to better engage their online visitors, driving greater customer showroom visits and eventually sales.

Spyne aims to expand into additional software segments within the automotive market, addressing specific needs of dealerships. By leveraging our go-to-market craft, we plan to cover all aspects of the car dealership journey, from acquiring and appraising cars to listing, marketing, selling, and managing customer relationships.

Spyne aims to be the leading retail software provider in the automotive market, and we are proud to be backed by top investors such as Accel Partners, Storm Ventures, and some of the leading SaaS and consumer tech founders globally.

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