About the role
Lead a team of researchers, designers and content writers who conduct diverse product research and design activities, spanning generative to evaluative research, and end-to-end design processes. Foster and facilitate agile research and design practices and methodologies. Work closely with key stakeholders across Engineering, Product, and Business Partners to establish trust and alignment for maximum research and design influence. Provide mentorship and career growth to a diverse set of multi-disciplinary user researchers and designers. Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 8+ years experience working in product or service design OR Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 6+ years experience working in product or service design Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 8+ years experience working in product or service design OR Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 12+ years experience working in product or service design OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems). Drive role acceleration with AI for user experience research, design and content across the product development lifecycle. Work closely with key stakeholders across Engineering, Product, and Business Partners to establish trust and alignment for maximum research and design influence. 5+ years people management experience. 6+ years experience shipping products, services, or games and/or delivering to customers as a result of an end-to-end design process. Well-established portfolio of research and design techniques, including ethnography, field studies, interviews, usability studies, concept validation, user journey mapping, surveys, scorecards, competitive analysis, wireframing, prototyping, and visual design. Deep knowledge of designing experiences across endpoints ad informing the development of V1 platforms and products. Influential leader who can develop key partnerships with stakeholders and deliver a strategic research and design roadmap across multiple business areas. Proven track record of translating insights into product and design strategy, and the ability to define success outcomes for those experiences which are tracked and measured by research and design metrics.
