About the role
About Us
We’re building the AI infrastructure powering the future of financial operations - starting with automating the most painful and complex workflows in loan servicing.
- Backed by a16z and Y Combinator, with $65M raised in Series A funding.
- 8-figure ARR 20% of the auto lending industry, and processing millions of real customer calls and transactions daily.
- Fully deployed with major financial institutions - not just PoCs.
- We are expanding into new financial services segments!
- In-person office culture in San Francisco, CA.
We're fully integrated with our customers, own the full stack, and are moving fast to bring modern AI into regulated industries where precision, reliability, and performance matter most.
The Role
Split your time between inventing new AI product capabilities and scaling how enterprises discover, adopt, and expand their use of Salient. Half product manager building new capabilities, half growth operator removing friction from the customer journey.
You’ll work at the intersection of AI innovation and enterprise go-to-market, owning initiatives from concept through customer rollout and measurable business impact.
What You'll Do
- Own the roadmap for growth-critical product initiatives
- Ship 0→1 products collaborating with engineering, research, and design from concept to launch
- Work directly with customers and prospects to understand pain points and translate insights into product opportunities
- Drive data-informed decisions on what to build and how to position it
- Build and optimize enterprise growth motions
- Establish metrics and run experiments that prove what's working
- Ensure customer requests, tickets, and issues are triaged and resolved quickly
- Act as the voice of the customer internally, ensuring feedback loops directly inform product and growth priorities
