About the role
About BlaBlaCar BlaBlaCar is the world’s leading community-based travel app enabling 27 million members a year to carpool or travel by bus in 21 countries. Our team of 800 employees counts over 50 nationalities and is spread across our 5 global offices, 30% working fully remotely. Your mission As the Localization Operations Specialist, you will own the day-to-day localization run that keeps BlaBlaCar's product speaking 40+ locales across Android, iOS, and web. Your mission is to take full ownership of the recurring translation loop, from request intake to delivery, so that content reaches travelers in every market quickly, accurately, and on schedule. You will run an AI-assisted localization pipeline end to end: triaging incoming requests, producing translations through our AI tooling, staging them for linguist review, and delivering them to the live product. You will be the operational backbone of the function during a period of automation and growth, holding the run reliably while the longer-term AI and strategy work moves forward in parallel. You will work hand-in-hand with the Senior Localization Project Manager, who owns the assets, pipelines, and strategy, and partner closely with developers, Product Managers, content designers, and external linguists to keep the localization machine running smoothly. Your
responsibilities Own the daily/weekly localization run: Take full ownership of the recurring loop — intake and triage of requests (Jira tickets and ad-hoc spreadsheets), AI translation through our tooling, staging for linguist review, and delivery to the product. Run linguist review and job management: Handle the weekly review cycle — creating and grouping translation jobs, overseeing the automated publish, and answering linguist questions by tracing each string back to its source and closing the loop with the right person. Run the monthly product content review: Coordinate the recurring review of live product strings — routing them to the per-locale reviewers, collecting their changes, and applying them back. Keep quality high: Run the QA pass on each batch, act on validation flags (placeholders, plurals, do-not-translate terms), and fix reported localization bugs, both functional (truncation, layout, broken placeholders) and linguistic. Support developers and product teams: Handle everyday content requests in the translation management system and answer string-context questions. Monitor the localization and content channels for incoming issues. Track the work: Keep the content and word-count trackers up to date so every request is accounted for through delivery, and support the related reporting. Your
