About the role
We are looking for a Forward Deployed Engineer with 2-5 years of experience to join our rapidly growing team. We are seeking a hungry, entrepreneurial-minded individual with a strong technical background and customer-facing experience. This role is critical as we are facing a massive influx of customers and need someone who can come in, take ownership of full enterprise accounts, and help us scale.
What will you be doing?
- Own the entire customer lifecycle for top-tier insurance carriers, from pre-sales demos and scoping to post-sales deployment and production.
- Act as the primary technical and commercial point of contact for enterprise clients, driving problem-solving and navigating conversations with C-suite executives.
- Translate complex customer workflows and SOPs into technical solutions using our natural language-driven platform.
- Collaborate closely with the engineering team to pass feedback, scope new features, and even build solutions yourself.
- Contribute to building our foundational culture as we scale from 15 to 50 people in the coming months.