About the role
Company Description We’re Checkout.com - you might not know our name, but we’re behind many of the digital experiences people use every day. When you book a holiday, order food, renew a subscription or check out online with brands like Spotify, Klarna, Uber Eats, TikTok, Sony, or eBay, there’s a good chance our technology powers the payment behind the scenes. At Checkout.com , we’re building where the world checks out - enabling over ten billion transactions every year for more than one billion shoppers globally. Our platform helps the world’s most ambitious businesses deliver seamless digital experiences at scale. We’re also building a company designed for people who want to do career-defining work. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and a focus on impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech and we’re just getting started. Product Manager: Secure & Exchange (Vault & Forward API) This role owns one of Checkout.com ’s most strategic bets: becoming the system of record for payment credentials , independent of acquiring. You will lead Vault and Forward API - the core infrastructure that enables PSP-agnostic architectures, network-token-first strategies, and the shift toward PAN-less commerce. This is a mini-GM role spanning product strategy, infrastructure, and commercial ownership. What You’ll Own Strategy & Commercial Ownership Define and drive a 12 - 36 month strategy for Vault and Forward API Own pricing, packaging, and revenue expansion (including standalone Vault deals) Build and defend investment cases (cost-to-serve, scheme fees, unit economics) Partner with Sales and Solutions to win enterprise, multi-PSP merchants Vault: Credential Platform Define core primitives: instruments, customers, tokens, multi-instrument linking, metadata Own PCI DSS 4.x posture and translate compliance into merchant value Ensure first-class integration with network tokens and account updater services Drive interoperability with wallets, Flow, and broader Checkout.com surfaces Forward API: Programmable Infrastructure Own credential forwarding: source resolution, request construction, encryption, token injection, and response handling Expand beyond fallback use cases (fraud tools, 3DS, loyalty, partner migrations) Ensure reliability, latency, and observability on the critical payment path Build debugging and visibility tools for developers Developer Experience Own the public API surface across Vault and Forward Drive SDKs, documentation, and reference architectures Reduce integration time from months to days Cross-Functional Leadership Partner with Engineering to deliver reliably at scale Align with Risk, Compliance, and Legal on PCI scope, regulation, and scheme changes Work across Authentication, Routing, and other product teams to ensure seamless credential flows What You’ll Bring Product & Technical Depth 5+ years in product management, including 3+ years in payments Experience building developer-facing APIs (REST, webhooks, idempotency, error design) Strong technical fluency (OAuth, mTLS, encryption, system design trade-offs) Payments Expertise Deep understanding of the card stack (auth, capture, disputes, scheme economics) Strong grasp of tokenisation (network, PSP, device-based) Familiarity with PCI DSS (ideally v4.x) and scope reduction Experience with scheme programs (VTS, MDES, account updater) Commercial & Execution Strength Ability to own P&L inputs and pricing strategy Data-driven decision making with clear success metrics Comfortable operating across product, engineering, sales, and compliance How You Work Customer-obsessed with real merchant empathy Clear communicator across technical and non-technical audiences High ownership with strong cross-functional collaboration