About the role
WHO WE ARE
We provide a modern payroll solution that serves America’s largest Employers. Our product focuses on giving our customers the ability to build native, automated, and flexible payment experiences.
Backed by over $30 million in funding by top investors such as Y Combinator, Spark Capital (Marqeta, Coinbase, Affirm), and Robinhood's Founder; Vlad Tenev, we are projected to be a forerunner in payroll with an industry amassing billions of dollars in untapped revenue.
ROLE REQUIREMENTS
- You have 6+ years of experience in sales engineering, solutions engineering, or technical account management, with 8+ years of total work experience at tech companies
- You will work out of our San Francisco office, on a hybrid schedule (Tue-Thurs in office)
- You are able to understand and explain technical concepts to customers
- You enjoy working with the customer directly, and spending most of your day on live calls learning from users
- You thrive in an ambiguous environment with a high degree of autonomy
- You have a process-oriented mindset and ability to drive consensus across cross-functional teams and drive projects to completion
- You enjoy interacting with internal and external stakeholders and can draw insights and takeaways from disparate conversations
NICE-TO-HAVE
- Prior experience in customer facing roles at startups in the API, fintech, or HR tech space
- Prior experience in cross-selling/up-selling customers
ABOUT THE ROLE
Zeal customers are enterprises (gig companies, staffing companies, etc.) who use a combination of APIs and white labeled components to build their dream workforce payment experiences. In your role you will serve as a go-to contact for our customers for everything from implementation, go-live, launching new products and more. This role will also report directly to the CEO at Zeal, where you will serve as their right-hand for all customer-related motions.
