About the role
We are looking for a Business Operations professional with 2-5 years of experience to own the operational backbone of Conversion, our AI-native marketing automation platform. You'll take over finance, legal, security, and people ops from our Head of Operations as the company scales post-Series A. This is not a founding role—the systems are already in place—but you'll own them end-to-end and grow into a Head of Ops position as the team expands beneath you. We need someone with strong finance and legal/security experience who is also deeply personable, as you'll be the go-to person for sensitive employee matters and cross-functional stakeholders.
What will you be doing?
- Own the entire procurement loop—working with lawyers on MSAs, managing security contracts, and ensuring deals don't get blocked on your end
- Manage company finances including runway tracking, spend management, taxes, and cost efficiency
- Handle legal and compliance operations: vendor contracts, office agreements, and new hire documentation
- Own people ops responsibilities including payroll, HR compliance, and being the first point of contact for employee issues
- Drive security review processes for new customer contracts, coordinating with customer security teams and external counsel to close deals fast
