Design Operations Manager

the team's capacity with quality and accountability. Partner with Product and Engineering Operations to align OKRs, roadmaps, and delivery milestones. Drive intake, prioritization, and resource planning for design work in a fast-moving, highly collaborative product environment. Bring clarity to ownership, roles, and execution timelines—ensuring the right people are in the loop at the right time. Facilitate retrospectives, team health check-ins, and continuous improvement efforts to help

the team operate at its best. Roll up your sleeves where needed—whether standing up a new system, running a sprint planning session, onboarding a vendor, or troubleshooting a tool. What You'll Bring 8+ years of experience in design operations within high-growth technology environments. A track record of building and scaling 0-to-1 operational systems across multidisciplinary teams—balancing long-term vision with hands-on execution. A nuanced orientation toward process: you know when to advocate for it, when to hold it loosely, and what it can and can't solve. Deep familiarity with the design and product development lifecycle—from early research and concepting through delivery and iteration. Experience managing shared design tools, assets, and libraries to support consistency and efficiency at scale. Vendor and contractor management experience, with a focus on enabling seamless collaboration and high-quality outcomes. High organizational rigor paired with a bias for action—you're comfortable getting in the weeds to move things forward. Strong communication and collaboration skills, with experience working across senior leadership, technical partners, and designers of all levels. The ability to thrive in fast-paced environments and solve problems in real time to help teams keep moving.

Bonus Points If… You've worked in a healthcare technology or regulated-industry environment and understand the nuance that comes with it. You have experience supporting design teams through periods of rapid organizational or product scale.

Why Work at Abridge? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. How we take care of Abridgers: Generous Time Off : 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees Comprehensive Health Plans : Medical, Dental, and Vision coverage for all full-time employees and their families. Generous HSA Contribution : If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. Paid Parental Leave : Generous paid parental leave for all full-time employees. Family Forming

Benefits: Resources and financial support to help you build your family. 401(k) Matching : Contribution matching to help invest in your future. Personal Device Allowance : Tax free funds for personal device usage. Pre-tax

Benefits: Access to Flexible Spending Accounts (FSA) and Commuter

Benefits. Lifestyle Wallet : Monthly contributions for fitness, professional development, coworking, and more. Mental Health Support : Dedicated access to therapy and coaching to help you reach your goals. Sabbatical Leave : Paid Sabbatical Leave after 5 years of employment.

Compensation and Equity : Competitive

compensation and equity grants for full time employees. ... and much more! Equal Opportunity Employer Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process. Staying safe - Protect yourself from recruitment fraud We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @ abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article . Please exercise caution and cease communications if something feels suspicious about your interactions.

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.