Careers at Connecteam Product Back Features Operations Hub Time Clock Scheduling Forms & Checklists Task Management Communications Hub Chat Updates Directory Knowledge Base Help Desk Events HR Hub Hiring & Onboarding Training Documents Time Off Recognition & Rewards Org Chart Back Platform AI-powered New Integrations Trust Center Earned Wage Access Start now, it’s free! Industries Back Construction Cleaning Healthcare Food & Beverage Retail Field Services All Industries Start now, it’s free! About Back About Connecteam Why Connecteam Contact Us Become a Partner Start now, it’s free! Resources Back All Resources Blog Guides & eBooks Case Studies Customers Stories Help Center Template Directory Marketplace Franchises Start now, it’s free! Pricing Log in Log in Start now, it’s free! Start now All open positions Expansion SDR - XDR Customer Success | New Jersey- US Expansion SDR (XDR) Who Connecteam is: Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide. We built Connecteam for real operators - the people running shifts, jobs, and teams across stores and sites. The kind of work that doesn’t happen behind a desk, and doesn’t have time for messy spreadsheets, scattered group chats, or tools that don’t talk to each other. Connecteam brings daily operations and team communication into one intuitive app - from hiring and scheduling to training, tasks, and day-to-day coordination. It gives teams the clarity and control to run the day, shift after shift, job after job. Backed by $220M+ from Insights Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding worldwide - empowering frontline teams to work smarter, stay connected, and operate with greater efficiency. Description: As an Expansion SDR (XDR) at Connecteam, you’ll be at the heart of our growth efforts in the US market. This is not a cold outbound role — you’ll work exclusively with existing paying customers , uncovering opportunities to expand their use of Connecteam and ensuring they get maximum value from our platform. Your mission is to turn customer insights into meaningful conversations, and those conversations into high-quality demo bookings for our Account Managers.
Responsibilities: Proactively engage with existing customers via calls, email, and social to identify upsell opportunities - 140+ calls per day (exciting, high volume environment!) Prospect into a defined target audience, focusing on accounts with high expansion potential . Book qualified demos for the Expansion Account Managers, ensuring smooth handoffs. Manage all prospecting activity in HubSpot CRM , keeping records accurate and up to date. Partner closely with the Account Management team to share feedback on lead quality, potential new lead sources, and industry/product insights. Experiment with outreach strategies to different customer segments (by size, industry, or usage) to drive more opportunities. Contribute ideas, insights, and energy to help shape our growing XDR team. Experience & Skills: 1–2 years of experience in a client-facing role (SDR experience is a plus, not required) – MUST! Hunger for success, high energy, and an intelligent, positive, proactive attitude Strong technical aptitude and the willingness to dive deep into the product Strong verbal and written communication, with the ability to clearly explain value propositions and tailor messaging to different customer personas A self-starter who thrives in a fast-paced, target-driven startup environment. Resilience and adaptability when faced with challenges or rejection. Comfortable working US business hours: Monday–Friday, remotely - MUST! Working hours: Monday–Friday: 9:00am-6:00pm. What We Offer: This role offers a competitive
compensation of $ 60,000 per year base salary with $80,000 in on target earnings yearly with uncapped commission opportunity! Along with Medical Coverage, Insurance plan, 401K, Paid time off for vacation, sick days. If you’re passionate about helping businesses grow efficiently and have the required experience and skills, we’d love to hear from you! #LI-Remote Joining Connecteam Is The Smart Move: We build our people up. Every team member is treated as a long-term investment and we recognize the value in always nurturing and training them so they can go above and beyond in their skills and job duties. We make an impact on our customer’s business. We are on a mission to provide managers of all business types and sizes with the tools they need to communicate, operate, engage, and run their deskless workforce. Our product offers them an effective and affordable solution to run their business. We get the job done. Connecteam employees are passionate in executing their job duties so they can drive the company forward and provide real value to our customers. We have fun! From weekly happy hours to holiday parties, we always enjoy each other’s company (and good food, of course). Connecteam is like one big, happy family! Everyone is welcome. Connecteam is committed to building an encouraging, caring, and supportive environment. We share a responsibility to support our team and enrich their lives. Together we will shape the future of work! Our privacy policy All open positions Start for Free Book a demo Contact Sales Send a message Login Follow us Product Employee Time Clock NFC Time Tracking Employee Scheduling Checklists & Forms Task Management Updates Chat Help Desk Surveys Knowledge Base Recognition & Rewards Documents Training Hiring & Onboarding Employee Directory Platform New AI powered New Earned Wage Access New Integrations Trust Center Solutions Time Management Operations Management Employee Onboarding Health & Safety Employee Engagement Company Intranet Compliance Enterprise Small Business Industries Construction F&B Cleaning Healthcare Retail Field Services All Industries Company Pricing Free Trial Customer Stories
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Salary
$60,000 - $80,000
Location
United States
Total raised
$160.0M
Last stage
Series C
Investors
No applications, no recruiter spam. Just the intro.
A few questions to make sure this role is the right shape for you. Two minutes.
I write the intro, send it to the founder, and handle the back-and-forth.
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.