Staff Product Manager (AI Engineering)

<div class="content-intro"><p><strong><span data-olk-copy-source="MessageBody">A career that’s the whole package!</span></strong></p> <p>At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard.</p> <p><span data-teams="true"><strong>Conga</strong> lines up commercial operations so companies run as connected, smarter businesses. By unifying the people and processes that drive commerce, Conga aligns pricing, quoting, contracting, rebates, and communications so teams stay in sync and buyers keep moving forward. The result is trusted decisions, consistent buyer experiences, and profitable growth. More than 10,000 customers worldwide, including over 50% of the Fortune 100®, trust Conga when commercial complexity is high and global impact is on the line.</span></p></div><p><strong>A Quick Snapshot</strong> </p> <p>We are seeking a <strong>Staff Product Manager</strong> who will drive strategic vision and execution for Discovery Agent's evolution from template-based extraction to autonomous, agentic AI capabilities. This is a high-impact role requiring deep technical expertise in AI/ML products, contract domain knowledge, and the ability to influence across the organization. You'll own multi-quarter product strategy, define breakthrough capabilities like Zero-Touch Setup, architect agent orchestration frameworks, and mentor other product managers while working directly with our most strategic enterprise customers. </p> <p> </p> <p><strong>About Discovery Agent</strong> </p> <p>Discovery Agent is Conga's AI-powered solution that transforms how enterprises extract, analyse, and manage contract data. Part of a three-agent architecture (Discovery Agent, Search Agent, and Redline Agent), Discovery Agent serves Fortune 500 customers, reducing contract implementation time through intelligent automation and agentic AI capabilities. </p> <p> </p> <p><strong>Why It's a Big Deal</strong> </p> <p>A Staff PM will play a critical role in shaping Discovery Agent ahead of competitors. It will directly impact Conga's strategic initiatives and set industry standards for AI-powered contract management. </p> <p> </p> <p><strong>Are You the Person We're Looking For?</strong> </p> <p><strong>Related Experience:</strong> You must have more than 8 years of experience in Product management with 5+ years in enterprise AI/ML products or intelligent automation platforms.</p> <p><strong>0 to 1 product Initiatives.</strong> You are good in leading <strong>0-to-1 product initiatives</strong> in AI/ML, particularly in document intelligence, contract analytics, or enterprise automation</p> <p><strong>AI/ML & Agentic Systems Expertise. </strong>You have a good<strong> </strong>understanding of Large Language Models (LLMs), prompt engineering, and agent architectures. You also have knowledge of multi-agent orchestration, including tool calling, conditional logic, and agent collaboration patterns </p> <p><strong>AI Implementation challenges.</strong>  You know how to deal with the <strong>AI implementation challenges</strong> at enterprise scale - latency, accuracy, cost optimization, and hallucination mitigation. You are familiar with <strong>RAG (Retrieval-Augmented Generation)</strong> systems and vector databases. You understand<strong> </strong>the model fine-tuning, evaluation frameworks, and AI performance metrics</p> <p><strong>Design Patterns and MCP</strong>. You have good knowledge of <strong>agentic design patterns</strong>: autonomous decision-making, tool use, self-configuration, and adaptive behaviours. You have good understanding of<strong> Model Context Protocol (MCP)</strong> or similar agent communication frameworks</p> <p><strong>Mentor and Strategy.</strong> You have good experience of <strong>mentoring and developing product managers</strong>, setting product standards across teams and a proven track record of <strong>defining and executing multi-quarter product strategies</strong> that drove significant revenue or market differentiation.</p> <p><strong>Customer & Stakeholder Excellence. </strong>You are exceptional <strong>executive presence</strong> with Fortune 500 customers and internal C-suite stakeholders. You show a proven ability to <strong>run discovery sessions</strong> that uncover deep customer problems and quantify business impact</p> <p><strong>Enterprise Product Expertise. </strong>You are a subject matter expert on <strong>enterprise AI product implementation and deployment</strong> and expertise with <strong>customer implementation strategies</strong> that reduce time-to-value from months to weeks.</p> <p><strong>Configuration vs. customization</strong>. You also have a deep understanding of <strong>configuration vs. customization</strong> trade-offs in enterprise software. You have proven ability to <strong>design self-service and low-touch setup experiences</strong> for complex AI systems </p> <p> </p> <p><strong>Here's What Will Give You an Edge</strong> </p> <p><strong>AI/ML & Agentic Systems Expertise. </strong>You have good<strong> f</strong>amiliarity with <strong>RAG (Retrieval-Augmented Generation)</strong> systems and vector databases. You are good in understanding <strong>model fine-tuning, evaluation frameworks, and AI performance metrics</strong> </p> <p><strong>Product Craft & Execution. </strong>You have mastery of <strong>product discovery techniques</strong>: jobs-to-be-done, outcome-driven innovation, continuous discovery habits. You are expert at <strong>writing detailed PRDs</strong> with clear success criteria, technical architecture, and launch strategies </p> <p><strong>Product Sense.</strong>  You have strong <strong>product sense for AI UX/UI, </strong>conversational interfaces, trust indicators, explainability, and error handling. You are able to <strong>make hard trade-off decisions</strong> between accuracy, latency, cost, and user experience. You are also skilled at <strong>defining product roadmaps</strong> that balance innovation, technical debt, and customer commitments </p> <p><strong>Product Training.</strong> You have experience <strong>creating and delivering product training</strong> for sales teams, partners, and customer-facing teams.</p> <p> </p> <p><strong>Good to have</strong></p> <p>It is good if you have knowledge of <strong>contract lifecycle management (CLM)</strong> workflows and pain points, deep understanding of <strong>contract data extraction challenges</strong>: clause identification, obligation tracking, metadata extraction, and relationship mapping and familiarity with <strong>legal and compliance