About the role
Team Lead of Trust & Safety Operations | Vinted Careers Vinted Relocation How We Hire Engineering Academy Data Science & Analytics Academy Marketing Tech Academy Internships Early Careers Blog Vinted Group Vinted Marketplace Vinted Go Vinted Pay Culture at Vinted About en Jobs Team Lead of Trust & Safety Operations Kaunas Vilnius Community Support Multiple locations, Lithuania Vinted Marketplace Brief info about Vinted Our mission is to make second-hand the first choice, and we're looking for people who want to help us get there. Every day, we work together to help our members buy and sell pre-loved clothing and lifestyle items, giving each piece a second life – or even a third. The Vinted Group is made up of three business units that support this mission: Vinted Marketplace is Europe’s leading platform for second-hand fashion and a go-to destination for all kinds of pre-loved items, with a growing range of categories. Our platform connects millions of members across 20+ markets, helping great items find a new life. Vinted Go enhances the shipping experience with a vast network of over 500,000 pick-up and drop-off points, partnering with more than 60 carriers across Europe, with added services like item verification for peace of mind on high-value pieces. Vinted Pay is the newest part of the Vinted Group, dedicated to bringing secure, reliable payments to buyers and sellers across Europe. Seamlessly integrated into the Vinted app, it helps keep every transaction safe, efficient, and easy for our members. Founded in 2008 in Lithuania, Vinted began as a way for friends to find new homes for clothes they no longer needed. In 2019, we became Lithuania's first unicorn! Today, our headquarters remain in Vilnius, and we've grown with offices across Europe, supported by a team of over 2,000 people. Information about the position As our new Team Lead of Trust & Safety Operations , you’ll be directly responsible for the growth and development of your team members working with content moderation and appeals . We’re looking for someone to successfully achieve our ultimate goal of making Vinted’s community feel well taken care of. You’ll be a role model for your team, demonstrating your core values and excellent communication skills, as well as being an expert in providing member support of the highest quality. You’ll be reporting to the Manager of Trust & Safety Operations and working alongside other Team Leads. By driving operational excellence in your own team, you’ll be directly contributing to the mission of the whole Community Support department. In this position, you’ll Align
