About the role
Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today! You will be responsible for the following: A. Does (Core Tasks & Activities) ● Performs end-to-end investigation and disposition of transaction monitoring system alerts and escalations, adhering strictly to internal policies and regulatory deadlines. ● Analyzes complex transactional patterns, customer history, open source search and Know Your Customer (KYC) documentation to determine the presence of money laundering, terrorist financing, or fraud. ● Utilizes the Case Management System (CMS) and Transaction Monitoring System (TMS) effectively, documenting all investigative steps, findings, and rationale in an unimpaired audit trail. ● Drafts clear, concise, and regulatory sound investigation narratives and makes recommendations for filing a Suspicious Transaction Report (STR) or clearing the case. ● Collaborates with the Quality Control (QC) team and senior investigators to ensure analytical findings and documentation meet required internal standards. B. Displays (Behaviors & Competencies) ● Displays strong critical thinking and analytical skills to assess and structure ambiguous or complex financial activity against established money laundering typologies and red flags. ● Exhibits meticulous attention to detail and commitment to accuracy in data analysis and investigative report writing. ● Demonstrates sound risk judgment in deciding whether an activity warrants escalation or regulatory filing. ● Maintains confidentiality and high ethical standards when handling sensitive customer and investigative data. C. Delivers (Outputs & Deliverables) Delivers timely and accurate investigation reports and case dispositions, meeting or exceeding established Service Level Agreements (SLAs). D. Delivers high-quality, defensible Suspicious ● Transaction Reports (STRs), ensuring timely and complete submission to the Anti-Money Laundering Council (AMLC) or relevant financial intelligence unit. ● Delivers consistently strong individual Quality Assurance (QA) scores on all reviewed case files. ● Delivers accurate tracking and management of the assigned case queue, contributing to the overall reduction of investigation backlogs. What We Offer Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible
