About the role
Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Others handle simple interactions. Front handles the coordination and context behind complex B2B customer relationships. Over 9,000 companies, including Uber Freight, Navan, and Stripe, rely on Front because it's the only one that can run the operational layer that makes customer-facing work actually succeed. Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025 , Top Places to Work by USA Today 2025 , Y Combinator's list of Top Companies in 2023 , #4 on Fortune’s Best Workplaces in the Bay Area™ , Inc. Magazine's 2022 Best Workplaces list , and Forbes Best Startup Employers 2022 List . Read more about Front's expansion into Chile ! Front is looking for a Growth Specialist to join our world-class Go-To-Market organization. As a Growth Specialist, you will develop deep knowledge of Front’s core product capabilities and leverage that expertise to provide customer value through scaled campaigns and 1:1 consultations. You will collaborate closely with product, marketing, data, and revenue teams and play a critical role in shaping how we execute a hybrid motion in our self-serve customer segment. In this role, you will be a key player in driving product adoption and revenue growth by engaging with our self-serve customers. Your primary focus will be to identify opportunities to enhance product usage, facilitate free trials of premium features, and ultimately guide accounts towards upgrading to higher-tier plans. This role is ideal for someone who is passionate about understanding product intricacies, has a knack for customer engagement, a genuine interest in solving complex problems, and excels at strategic upselling. Additionally, you will be successful in this role if you have a bias for action, can operate with agility without sacrificing quality, have an insatiable appetite for learning all things product, and can manage multiple initiatives with a clear organizational sense. We’re all about growth and career mobility at Front. Whether you want to specialize in the self-serve segment or move onto the next great role, the time you spend as a growth specialist will prepare you for any role where your knowledge of our customer base and how they use the product will set you up for success, such as Account Executive, Relationship Manager, Onboarding Manager, Solutions Engineer, or Solutions Architect. What will you be doing? Product Expertise: Develop a deep understanding of Front’s product suite, including advanced features and