Senior Implementation Manager, eVault & Digital Close

the team's digital collateral strategist to expand eVault depth and strengthen eVault and eNote documentation and knowledge across Snapdocs. Identify gaps in eVault implementation methodology and industry knowledge and fix them. Partner cross-functionally with Product, Customer Success, and Sales on pre-implementation alignment, handoffs, and escalations. Contribute process and methodology improvements that the whole team

benefits from. What you'll bring You've implemented eVault, eNote, or digital collateral solutions from the vendor side, and you've owned complex implementations end-to-end: project plans, milestone tracking, stakeholder management, without needing someone to tell you what the next step is. You know the mortgage ecosystem well. LOS, POS, eNote, warehouse lenders, secondary market, custodians. Not as buzzwords, but as a working map of how deals actually move. You're comfortable in high-stakes customer conversations. You can navigate complexity, manage competing priorities, and keep stakeholder trust intact when things get hard. Technical integration concepts don't intimidate you. APIs, SSO, data configuration. You don't need to build them, but you understand them well enough to ask the right questions and keep things moving. And you're genuinely interested in expanding your expertise across the full digital collateral lifecycle, not just the eVault and eNote pieces you already know. AI proficiency standard AI fluency is a core expectation at Snapdocs. Every team member is expected to actively use AI tools to do their best work. This means: Use AI tools actively in your day-to-day workflow as a genuine productivity multiplier, not as a novelty. Understand how AI can accelerate implementation work — drafting customer communications, summarizing meetings, building knowledge bases, automating processes — and apply it proactively. Stay current on AI developments relevant to your role and identify new applications that create leverage for your team.

Compensation We believe in being upfront about pay. The base salary range for this role is determined by your work location: Zone 1 (San Francisco Bay Area, Seattle Metro, New York City): $145,500 - $182,000 Zone 2 (All other U.S. locations): $127,500 - $159,500 This role is eligible for a 20% variable component tied to lender revenue and eNote revenue performance, bringing total on-target earnings (OTE) to: Zone 1: $174,600 - $218,400 Zone 2: $153,000 - $191,400 Where you land within the range depends on your experience, skills, and how you'll make an impact in

the role. In addition to base salary and variable

compensation, this position includes meaningful equity and a comprehensive

benefits package. Why Snapdocs We’re here to transform one of the most critical and complex industries in the world. That requires a team that is curious, driven, thoughtful, and practical. We value: Product discipline and clear reasoning Deep ownership of outcomes (not just tasks) Straightforward, honest communication Empathy for the people who use our software This is a place for people who want to solve hard, meaningful problems with real economic impact — not just ship features. Join Us We’re expanding our product suite and the network it connects. To do that, we need people who are excited by complexity, energized by scale, and motivated to make a tangible dent in how the mortgage ecosystem works. If you’re hungry to learn, build, and lead — you’ll do the best work of your career here. To support our team, we offer a comprehensive & thoughtful

benefits package for all full-time employees, which includes: Excellent medical, dental, and vision coverage 401(k) with up to 4% company match 16 weeks of paid parental leave Flexible Paid Vacation Time Off + 10 Sick Days for exempt roles Generous Accrued Paid Vacation Time Off + 10 sick days for non-exempt roles Summer & Winter Break (~1-week each) + 9 Holidays per year Healthcare and Dependent Care FSA HSA Employer Contribution ($75-150 for individuals, $150-$250 for families) $15K Family Building Benefit (lifetime limit) Life and Disability Insurance $1,500 Annual Lifestyle Stipend to support your well-being Please note: Part-time employees are not eligible for

benefits at this time Snapdocs is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know. California residents applying for positions at Snapdocs are subject to our candidate privacy policy. ( www.snapdocs.com/california-candidate-privacy )

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.