This includes oversight of our Site Reliability Engineering (SRE) practice, led by our SRE Team Lead, covering on-call, incident response, and the reliability engineering work that keeps the platform available and performant for our customers.

You’ll partner closely with product, engineering, and leadership to deliver a platform developers love, while driving technical excellence, operational maturity, and organizational health across the teams you lead.

Responsibilities

• Lead, mentor, and grow a distributed team of Engineering Team Leads, including our Infrastructure and SRE leads
• Set the standard for how those leads manage, develop, and grow their own engineers
• Foster an engineering culture that emphasizes autonomy, ownership, reliability, and continuous improvement across the organization
• Support career development through 1:1s, goal setting, and regular feedback – both with your direct reports and, by extension, the wider organization
• Collaborate with leadership to shape strategy, resourcing, and roadmap for the infrastructure organization
• Own reliability, availability, and performance outcomes across the platform, including our SRE practice (on-call, incident response, SLOs/SLIs)
• Drive adoption of infrastructure best practices such as GitOps, Infrastructure as Code, and security
• Partner with product to help shape and define requirements for upcoming projects
• Communicate technical direction and priorities clearly with leads, engineers, leadership, and stakeholders
• Work closely with other engineering leaders to ensure seamless platform experiences

How We’ll Know You’re Succeeding (The 12-Month View)

In Your First 30 Days

You will have gotten a clear picture of the State of the Union of the Infrastructure organization and platform – including direct time with each Engineering Team Lead and their teams. Based on this insight, you will have formed strong opinions and a concrete plan on how to best work with the leads and leadership going forward.

In Your First 90 Days

You will have made a significant impact in your role. This will include having influenced and potentially restructured the organization’s processes, identified key pain points the teams are experiencing, and communicated these clearly with all stakeholders. At this point, you will have also begun actively working on talent retention, development, and acquisition initiatives across the organization.

In Your First 12 Months

You will have taken clear, decisive ownership of the Infrastructure engineering organization, including its SRE practice. You will have successfully put clear, effective processes in place for the organization to succeed, and developed your Engineering Team Leads into stronger leaders in their own right. Ultimately, you will have instilled a level of professionalism that makes the organization perform at an elite level without it seeming chaotic, resulting in a reliable, scalable, and delightful Laravel Cloud platform.

Requirements

• 6+ years experience leading infrastructure engineering organizations, including experience managing other engineering managers or team leads (manager-of-managers experience)

• Deep understanding of what people – and the leaders responsible for them – need to do their best work

• Familiarity with Site Reliability Engineering practices: on-call design, incident response, and reliability/availability frameworks (SLOs/SLIs)

• Strong working knowledge of Kubernetes in production environments

• Familiarity with the operator pattern (Go)

• Strong understanding of AWS services, including EKS, VPC/networking fundamentals, and IAM and security architecture

• Experience running large-scale distributed systems with high availability

• Strong background in Infrastructure as Code (Terraform, CDK, or similar)

• Strong communication and leadership skills – able to align teams and leaders, unblock engineers, and move projects forward

Benefits

• Small tight-knit team where every developer counts

• Fully remote and globally distributed working environment

• Option to attend Laracon conferences around the world

• Health care plan (Medical, Dental & Vision)

• Paid time off (Vacation, Sick & Public holidays)

• Family leave (Maternity, Paternity)

• Pension plans (as locally applicable)

• Performance based bonus plan

• Company equity

Apply

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