Talent & Acquisition Partner

<p><span><strong id="docs-internal-guid-62bca7a1-7fff-2976-d023-bcd1578b9f7a">Talent & Acquisition Partner</strong></span></p><p><span>Location: Nine Elms, London Full-time <strong id="docs-internal-guid-62bca7a1-7fff-2976-d023-bcd1578b9f7a"><br><br></strong>Zapp is hiring an experienced Talent Acquisition Partner, you will play a crucial role in taking full ownership of our recruitment efforts and you will be managing the full recruitment cycle, from sourcing to screening candidates to coordinating interviews and facilitating a smooth onboarding process with the People & Culture team. In this high-impact role, you will be attracting top talent within a fast-paced environment and contributing to the overall success of the organisation. You will collaborate closely with business leaders and managers to address recruitment needs, implement effective talent strategies, create a seamless candidate experience and drive recruitment excellence.</span></p><p><span>Zapp is London’s leading premium convenience retail platform. Founded in 2020, our vision is to disrupt the multi-trillion dollar convenience retail market, currently dominated by major players, by developing best-in-class customer-centric technology and fulfilment solutions. Zapp partners with some of the world’s leading brands to deliver an exclusive range of hand-picked products 24/7, delivered in minutes.</span></p><p><span><strong id="docs-internal-guid-62bca7a1-7fff-2976-d023-bcd1578b9f7a">What You’ll Be Doing</strong></span></p><ul><li><p><span>Own full-cycle recruitment across all business areas — from briefing through to signed offer and onboarding handover.</span></p></li><li><p><span>Build high-quality pipelines through proactive sourcing, headhunting, and talent mapping — not waiting for inbound.</span></p></li><li><p><span>Design and embed structured hiring processes, including scorecards, interview rubrics, and decision-making frameworks.</span></p></li><li><p><span>Coach hiring managers to become disciplined, data-led, and inclusive interviewers.</span></p></li><li><p><span>Craft compelling job descriptions and campaigns, ensuring clarity, consistency, and brand alignment.</span></p></li><li><p><span>Track, analyse, and act on funnel data, improving conversion rates and reducing time-to-hire.</span></p></li><li><p><span>Drive a world-class candidate experience, marked by pace, transparency, and a human touch.</span></p></li><li><p><span>Manage our ATS and tooling, ensuring workflows are efficient and data is reliable.</span></p></li><li><p><span>Champion DE&I throughout every hiring touchpoint — from outreach to assessment.</span></p></li><li><p><span>Continuously raise the hiring bar, challenging bias, shortcut thinking, and 'good enough' mindsets.</span></p></li></ul><p><span><strong id="docs-internal-guid-62bca7a1-7fff-2976-d023-bcd1578b9f7a">What We’re Looking For</strong></span></p><ul><li><p><span>5+ years of in-house recruitment experience, ideally within high-growth, fast-moving companies.</span></p></li><li><p><span>Demonstrated success hiring across multiple domains — including Strategy, Commercial, Ops, Tech, and People.</span></p></li><li><p><span>Outstanding sourcing ability — fluent in Boolean, open web, market mapping, and passive engagement.</span></p></li><li><p><span>Proven track record of filling senior, niche, and confidential roles with creativity and rigour.</span></p></li><li><p><span>Deep believer in structured hiring, behavioural interviewing, and scorecard-based decision-making.</span></p></li><li><p><span>Strategic partner to the business — able to push back, challenge thinking, and guide hiring decisions.</span></p></li><li><p><span>Highly organised operator with strong prioritisation skills and exceptional attention to detail.</span></p></li><li><p><span>Confident communicator — credible with execs, trusted by candidates.</span></p></li><li><p><span>Technically fluent — comfortable owning ATS, HRIS, and data tooling.</span></p></li><li><p><span>Obsessed with candidate experience, brand reputation, and raising standards.</span></p></li></ul><p><span><strong id="docs-internal-guid-62bca7a1-7fff-2976-d023-bcd1578b9f7a">

Benefits</strong></span></p><ul><li><p><span>Competitive salary</span></p></li><li><p><span>Enjoy 25 days of holiday per year (plus all bank holidays).</span></p></li><li><p><span>Private Health Insurance.</span></p></li><li><p><span>Extended sick pay and maternity/paternity leave pay.</span></p></li><li><p><span>Cycle to work scheme.</span></p></li></ul>