About the role
Description Who is Gather Health? We are a new and growing healthcare organization with a unique and innovative approach to healthcare. Our mission is to improve lives and communities through socially supported primary care for older adults. Our innovative business model allows our clinicians to treat the whole patient - not just their clinical needs. We do this by having a dedicated care team that supports our clinicians by addressing our patients’ social determinants of health and providing the highest quality of service possible. Our ultimate vision is creating generational health and equity for communities across the country, one patient at a time. What are the duties of the Medical Assistant? The Medical Assistant will be part of the care-team which consists of physicians, advanced practice providers, medical technicians, and patient liaisons. The MA position has been newly created to support the growing panel of patients for our clinic – the individual will be responsible for ensuring a seamless flow during each visit, with duties including but not limited to the following: · Prepare exam rooms prior to each patient appointment · Room patient and perform necessary clinical skills including manual vital signs, phlebotomy, EKG, and point of care testing (UAs, INRs, respiratory swabs, etc.) · Properly label and coordinate specimen pick up from lab and perform in house lab quality maintenance · Maintain inventory and supplies with necessary items and assist with the re-ordering process · Assist with tasks such as follow-up phone calls for clinical check ins, lab results, obtaining necessary patient records, and other administrative needs (15-25% of time) · Provide high quality customer service to each patient and ensuring a smooth flow of events throughout their appointments · Utilize EHR to review patient appointments, charts, and document notes · Additional Duties as assigned What are the traits and characteristics of the ideal candidate most likely to succeed? · Compassionate – gets genuine joy from helping others · Friendly – people enjoy their company · Positive – sees glass as is half full vs. half empty · Organized – manages time effectively and operates efficiently · Reliable – takes
