About the role
At Catawiki, every day brings the extraordinary! Whether it’s Daniel Ricciardo’s Formula 1 Car , a Woolly Mammoth’s Skeleton , Lady Gaga's Jumpsuit or Usain Bolt’s running shoe , we encounter exceptional objects every day. We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts. Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us. Taking ownership and driving impact Being open to change and feedback Being passionate about our mission and our customers. Your mission Great product decisions start with understanding our customers. As a UX Research Intern in Demand, you will help us better understand how buyers experience Catawiki across the full journey, from discovering interesting objects and deciding whether to participate, to returning and engaging with new experiences over time. You will support research across a range of buyer topics and product areas, including new experiences such as Catawiki Live. The exact research questions will evolve as our product and customer priorities develop. You will work closely with UX Research, Product, Design, Engineering and Data teams, helping turn customer behaviour, motivations and pain points into insights that influence real product decisions. This is a hands on internship. You will learn by doing, contributing across the research process from defining questions and choosing methods through recruitment, facilitation, analysis and communication of findings. What you will do Support qualitative and quantitative research across the buyer journey Plan and conduct interviews, usability tests, surveys and other research studies Help define research questions and select the right methods to answer them Support participant recruitment, research materials and session facilitation Analyse findings and translate them into clear insights and recommendations Work closely with Product and Design teams to ensure research informs product decisions Partner with external research providers when needed Organise and synthesise existing research so teams can more easily reuse previous insights Help make customer insights visible and accessible across the organisation Develop practical experience combining qualitative research with behavioural and quantitative data