About the role
Accelerate adoption of AI-powered tools and practices across the product management organization, identifying opportunities to improve productivity, decision making, and execution quality. Partner across Product Management, Engineering, Design, and Customer Success teams to establish scalable operating models, share best practices, and improve organizational effectiveness. Leverage customer insights, telemetry, and business metrics to identify opportunities for continuous improvement and inform organizational priorities. Develop and maintain frameworks, success measures, and review mechanisms that increase visibility, alignment, and execution consistency across teams. Foster a culture of learning, experimentation, and continuous improvement by coaching peers, promoting effective product management practices, and sharing successful patterns across the organization. Embody our culture and values. Bachelor's Degree AND 10+ years experience in product/service/program management or software development OR equivalent experience. 6+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework). 8+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn). 8+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product). Experience driving organizational effectiveness, operating mechanisms, or execution excellence initiatives across multiple teams. Experience identifying and scaling AI-powered workflows, tools, or best practices that improve productivity, decision quality, or execution outcomes. Experience using telemetry, customer insights, and business metrics to inform prioritization and continuous improvement efforts. Familiarity with cloud platforms, enterprise software, data platforms, or AI-enabled product experiences. Demonstrated ability to influence stakeholders across Product Management, Engineering, Design, Customer Success, and business teams without direct authority. Experience coaching peers, sharing best practices, and helping organizations adopt consistent product management disciplines.
