We are looking for a Staff Product Marketer with 3–8 years of experience to become Giga's first-ever PMM hire — owning how one of the fastest-growing enterprise AI companies shows up in the market. This is a category-defining opportunity at a Series A inflection point: you'll build the positioning, messaging, and sales enablement function from the ground up at a company already trusted by DoorDash and competing head-to-head with Sierra ($10B) and Decagon ($4.5B).
What will you be doing?
Own Giga's market positioning and messaging framework — defining how we win against larger, better-known competitors like Sierra and Decagon
Translate complex, technical AI product capabilities into compelling narratives that resonate with enterprise business and technical buyers
Build core sales enablement materials (pitch decks, battlecards, objection guides, demo narratives) and run ongoing training with the sales team
Lead GTM strategy and execution for new product launches, ensuring alignment across product, sales, and marketing
Own competitive intelligence and develop category-level thought leadership to shape how the market thinks about AI-powered customer experience
Key Requirements
3–8 years of product marketing experience at a high-growth enterprise SaaS or AI startup (VP/Director-level titles are a red flag)
Proven track record building PMM function from scratch — positioning frameworks, messaging, GTM launches, and competitive intelligence
Direct experience partnering with sales: sat on calls, built enablement materials, and demonstrably improved win rates or pipeline
Technically literate enough to understand the product, do demos, and sell to technical buyers — think FDE meets sales rep
Based in or willing to relocate to San Francisco; role is fully on-site (5 days/week with some flexibility)
About Giga
Giga has recently raised a $61M Series A and is working with Fortune 500 customers to deploy the next generation of customer experience - real-time AI agents that can understand emotion, resolve issues instantly, and scale across the world's largest enterprises.
Industry leaders like DoorDash trust Giga with their most complex support and operations workflows across voice, chat, and email, in high-stakes regulated environments where accuracy and compliance matter. We're at an exciting inflection point.
While we've found real commercial success, our ambitions are larger: to become the go-to AI platform for all enterprise automation, powered by our voice superintelligence. The work affects millions of people every day, and our team has the autonomy to make true impact - with brilliant founders, a clear path forward, and the kind of momentum that defines generational companies.
If being part of that resonates with you, we'd love to hear from you!
We’re trusted by industry leaders like Doordash, Postman and Zepto (YC’s fastest-growing company), and we’re scaling rapidly to meet increasing demand. '
Our AI agents:
Backed by YC President Garry Tan, Nexus Venture Partners, and other leading investors
Founding Senior HR Generalist / People Operations Lead
Staff Frontend Infrastructure Engineer
Staff Backend Engineer
Senior Backend Engineer
Senior / Staff Forward Deployed Engineer
Salary
$120,000 - $250,000
Location
Dogpatch, San Francisco, CA
Total raised
$61.0M
Last stage
Series A
Investors
Varun Vummadi
Founder
Esha Dinne
Founder
Esha Manideep
Founder
No applications, no recruiter spam. Just the intro.
A few questions to make sure this role is the right shape for you. Two minutes.
I write the intro, send it to the founder, and handle the back-and-forth.
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.