About the role
We're building an AI operating system that automates the entire back office of home health—collapsing 20+ traditional roles into 2. To win, we need someone who owns the operational stack: the complex, high-leverage workflows where automation meets the real world of patient care.
You will own critical operational domains end-to-end, get deep into the workflows that drive care delivery and revenue, and work directly with product and engineering to ensure we build the right solutions. Think of it as a blend of:
- Operational strategy (decide which workflows to optimize and in what sequence—these choices determine how fast we scale and which patients we can serve)
- Workflow mastery (map real processes step-by-step, find the leverage points where better systems change the economics of care delivery)
- Cross-functional translation (bridge the gap between operators, clinicians, and engineers—turn messy real-world complexity into crisp requirements that ship)
You'll be one of the earliest operational leaders at the company, working directly with the founders, engineering, and operations to build the systems that power care delivery across the USA. This role is an operations track that also supports people still figuring out what they want to grow into—strategic finance, product leadership, P&L ownership, or a COO-style path depending on where you spike.
This role is designed for you if you have a low ego, love solving problems that matter, and are ready to build an industry-changing company.