PT Sales Supervisor: Ring Concierge (NYC Madison Avenue Boutique)

Compensation for this position follows a hourly-plus-commission model and will be determined based on the candidate's experience, skills, competencies, and

qualifications. Interpersonal Skills: People Leadership : Able to effectively coach, mentor, and guide

the team toward achieving goals and building a bench of future leaders. Client-Centric & Results Driven: Excels in creating personalized connections with clients, anticipating their needs, and achieving sales targets with empathy and expertise. Adaptable & Strategic Thinker : Navigates a dynamic retail environment with a growth mindset, quickly adapting to challenges and solving problems creatively. Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams. Exceptional Communicator: Possesses strong communication skills to clearly convey information, provide constructive feedback, and foster positive relationships with team members and clients. Professionalism & Discretion : Demonstrates a high level of professionalism in managing client interactions and handling difficult situations with empathy and discretion. Brand Expertise : Deep knowledge of the product and brand, enabling the ability to provide expert insights that enhance client experiences. Operational Efficiency : Consistently delivers high-quality work in a time-efficient manner, ensuring smooth store operations. Key Performance Indicators (KPI’s): Sales-driven performance with a focus on achieving and exceeding both personal and team sales goals by optimizing key metrics such as Conversion Rates, Units Per Transaction (UPT), and Average Order Value (AOV). Consistently delivers results through proactive client engagement, strategic selling techniques, and an unwavering commitment to excellence Strong client retention through personalized, engaging experiences, leveraging networking opportunities, and consistently achieving high Net Promoter Scores (NPS) and secret shopper results. Effectively communicates loss prevention (LP) insights to management and provides clear guidance to staff to uphold and enhance LP policies. Strong organizational skills , ensuring efficient completion of tasks, while managing multiple priorities and meeting deadlines. About Leap: The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here ! Leap

Perks: Medical, Dental & Vision

benefits (must average 32+ hours a week) AllOne Health - Employee Assistance Programs 401K Commission based Accrued PTO: Full-time hourly employees can accrue up to two weeks (80 hours) of paid time off annually Part-Time hourly employees can accrue based on local laws Employee discount on participating Leap brands In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.

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