Azure Digital Specialist

Customer First Mindset - Engage with and enable our customers and key decision-makers, delivering a connected customer engagement experience and driving customer satisfaction, through digital sales excellence, empowered by world-class data, marketing systems and platforms. Lead and collaborate with Digital Specialists, extended sales team, partners to conduct business analysis (e.g., whitespace analysis, identify industry trends) to pursue high-potential customers and develop a target list of potential business and build rhythm of businesses and processes, elevating team capabilities and focus on working smarter and more effectively. Collaborate with account teams and partners to track, qualify, and expand new opportunities, building continuous pipeline. Interfaces with customers and builds relationships via social selling. Reviews feedback report and coaches others on ensuring customer/partner satisfaction and decreasing dissatisfaction by establishing recovery action plans to improve clients' overall experience. Manages and/or orchestrates sales and delivery success through sellers and other stakeholders. Engages in conversations with customers to introduce how other workloads could enable digital transformation areas that are aligned with the customer's industry and turns opportunities into deals. Has in depth understanding of customers' business and its priorities to drive conversations with customers on digital transformation across multiple solution areas, in collaboration with partners and services. Creates guiding examples of digital transformation through seminars, workshops and webinars. Proactively build relationships with leadership and field stakeholders to enable team success across internal and external stakeholders. Collaborates with account teams to identify and engage senior business subject matter decision makers at the customer's/partner's business and maximize scale through partners; 6+ years of technology-related sales or account management experience OR Bachelor's Degree in Information Technology, Business Administration, or related field AND 5+ years of technology-related sales or account management experience OR equivalent experience 8+ years of technology-related sales or account management experience OR Bachelor's Degree in Information Technology, or related field AND 6+ years of technology-related sales or account management experience OR Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field AND 5+ years of technology-related sales or account management experience 3+ years of solution sales or consulting services sales experience