About the role
What you'll do:
- Run Retell's hands-on deal desk work so enterprise and strategic deals close smoothly and quickly
- Design Retell's pricing and approval policies from scratch and keep them current as the business changes
- Write the deal desk playbook, setting up the processes, deal gates, and standards the company will scale on
- Work closely with sales, finance, legal, and the founders to structure complex, multi-threaded deals worth over $1M
- Build deal desk tooling and reporting in Salesforce/HubSpot (and SQL) to show deal velocity, discounting, and pricing performance
- Shape and improve pricing structures, including usage-based and consumption models, to raise deal quality and win rates
- Own the deal desk function end to end, with the chance to build and lead a team as Retell grows
About Retell AI
Retell AI is using first principles to reimagine the call center with cutting-edge voice AI.
Thousands of companies now utilize Retell’s AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents. Backed by Y Combinator, Alt Capital, and other leading investors, we have scaled to $80M ARR with a team of 40 people, up from $5M at the start of 2025.
Our vision for 2026 is to build a modern CX platform where entire contact centers are powered by AI. Instead of basic automation that needs constant human tuning, we’re creating intelligent AI “workers” that can act as frontline agents, QA analysts, and managers, continuously executing, monitoring, and improving customer interactions.
We’re growing quickly and looking for ambitious builders who want to tackle hard technical problems, move fast, and have real impact at one of the fastest-growing voice AI startups.
Let’s build the future together.
- We’re a top 50 AI app in a16z list: https://tinyurl.com/5853dt2x
- #4 on Brex's Fast-Growing Software Vendors of 2025: https://www.brex.com/journal/brex-benchmark-december-2025
- We're also one of the top ranking startups on: https://leanaileaderboard.com/
- Enterprise tech 30: https://www.wing.vc/et30/overview
Required skills
Other roles at Retell AI
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Job details
Salary
$185,000 - $225,000
Location
Redwood City, San Carlos
Experience
5+ years
Funding
Total raised
$5.1M
Last stage
Seed
Investors
What happens next.
No applications, no recruiter spam. Just the intro.
Confirm the fit
A few questions to make sure this role is the right shape for you. Two minutes.
I pitch you to the company
I write the intro, send it to the founder, and handle the back-and-forth.
A meeting lands on your calendar
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.