About the role
About the Role
We are looking for a Business Operations Associate with high agency and a rigorous, analytical mindset to join our team. In this role, you will act as the "glue" across the organization, ensuring tight operational processes, driving cross-functional initiatives, and managing critical relationships with our partners and stakeholders.
You will wear many hats—from managing compliance audits and financial data analysis to crafting high-impact sales presentations and coordinating industry events. If you are methodical, detail-oriented, and thrive in an environment where accountability is key, this role is for you.
What You Will Do
Internal Operations & Communications
- Cross-Functional Orchestration: Manage the rhythm of the business by organizing cross-functional meetings. You will create agendas, track down action items, provide executive summaries, and ensure high-bandwidth collaboration.
- Knowledge Management: Maintain and improve internal documentation, templates, and "Canon" materials (standardized written docs, slides, and code) that serve the entire organization.
- Programs & Compliance: Support the administration of critical compliance frameworks (SOC II, HITRUST) and financial programs (R&D Tax Credits).
Partnerships & External Relations
- Partner Management: Serve as the primary operational contact for key ecosystem partners (e.g., Labs, RCM, Medications, Fax). You will maintain these relationships to ensure shared program advancement and goodwill.
- Events & Conferences: Oversee the planning and preparation for industry events, including engaging speakers, managing logistics, and ensuring the team is prepped for success.
