About the role
Customer Success Manager - NAMER - Multiplier Technologies Private Limited Customer Success Manager - NAMER Job type: Full Time · Department: Customer Success · Work type: Remote New York, New York, United States Job details Application form What do we do?
About us: The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale. Multiplier is at the forefront of this change. By removing barriers and simplifying global hiring, we’re creating a level playing field where businesses and individuals – (like you) – can compete, grow, and succeed, regardless of geography. Multiplier empowers companies to hire, onboard, manage, and pay talent in 150+ countries, quickly and compliantly. Our mission is to build a world without limits, where ambitious businesses can look beyond borders to build their global dream teams. Our unified employment platform, complete with world-class , AOR and Global products, means it has never been easier to seize the global hiring opportunity. We’re backed by some of the best in the business, (Sequoia, DST, and Tiger Global), are led by industry-leading experts, scaling fast, and seeking brilliant like-minded enthusiasts to join our team. The future is borderless. Let’s build it together. What’s the opportunity? We have built a vibrant and loyal customer base across different industries, sectors, and geographies. Our business has demonstrated significant growth in recent years with plans to continue accelerating in the coming years. As part of this growth, we are building a world-class customer experience organization to support our expansion. Our Customer Success Managers are responsible for building strong, outcome-based relationships with our key clients, enabling them to expand their international presence and drive revenue growth from those accounts moving forward. Our CSMs are responsible for building strong, outcome-based relationships with our named accounts, enabling them to expand their international footprint and grow revenues from those accounts moving forward. As a CSM, you’ll be reporting to the Regional Head - CX and working closely with your peers and cross-functional stakeholders. Process, creativity, curiosity and tenacity will be critical to our/your success in this role.
