Senior Software Engineer

Chatdesk Services Proactive Engagement Grow your revenue with 1:1, proactive outreach on social, email, and SMS. 24/7 Support Clear your ticket backlog and transform social comments into conversions Smarter Call Deflection Reduce call volume and shift callers to self-service and messaging Automatic Customer Insights Real time insights from all your channels on one platform Integrations Chatdesk connects to all your favorite tools Case Studies Beauty Clothing Food Personal Care Pets Pricing Resources Blog FAQs 24 Free CX E-mail Templates TikTok Ads Checklist for E-Commerce Marketers Company

About us Careers Login Teams Shift Trends Schedule a Free Demo Senior Software Engineer Summary Software engineers are the foundation of Chatdesk. You will develop complex systems that scale globally. You will use cutting edge technologies. You will work with and learn from awesome team mates. You will get an opportunity to work in a fast growing company. Based on performance, there will be opportunities to build a team and grow your leadership. Your impact Our mission at Chatdesk is to build state of the art human-in-the-loop Machine Learning for customer conversations. We support leading B2C brands like OLAPLEX, Unilever, New Era Cap, and MARS Inc. Our community of 90,000+ conversation agents uses our AI-enabled platform to help our clients reach and support their customers. We have raised capital from leading investors including Cultivation Capital, Susa Ventures, Menlo Ventures, and Harlem Capital. Chatdesk is Headquartered in New York City, and has team members all over the world, but the engineering team is primarily in Europe (Zürich, Munich, Poland). Our values Honesty and transparency Hardwork Always learning and improving Empathy

Requirements Cultural fit with our values Rapid prototyping skills - Enjoy hacking on side projects Preferred but not required Experience with backend development such as Java, Python, SQL Experience with cloud infrastructure such as AWS, GCP, Azure Experience with front end development including React, HTML, CSS Familiar with APIs for social and messaging apps such as Facebook, Instagram

Perks Competitive salary Stock options Freedom to experiment with your ideas and develop your skills Apply for this position How did you find out about Chatdesk? Thank you! Your submission has been received! Oops! Something went wrong while submitting the form. 115 Broadway, 5th Fl, New York, NY 10006 [email protected] +1 (929) 248-4090 Services Outsourced Customer Support Voice of Customer Analysis Call Deflection Company About Careers Contact Resources Blog Customers FAQ Brand kit Legal Terms Privacy © 2023, Chatdesk Inc.