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ContinuumCloud hiring Client Support Specialist, EHR in United States | LinkedIn Skip to main content LinkedIn Client Support Specialist, EHR in San Jose, CA Expand search This button displays the currently selected search type. When expanded it provides a list of search options that will switch the search inputs to match the current selection. Jobs People Learning Clear text Clear text Clear text Clear text Clear text Sign in Join now Client Support Specialist, EHR ContinuumCloud United States Apply Client Support Specialist, EHR ContinuumCloud United States 1 week ago Over 200 applicants See who ContinuumCloud has hired for this role Apply Save Report this job Direct message the job poster from ContinuumCloud Heleen Laurisson, PHR Heleen Laurisson, PHR HR Business Partner at ContinuumCloud ContinnumCloud Is seeking a qualified EHR Client Support Specialist with expertise in both clinical documentation and billing processes within the Electronic Health Record system. This role provides frontline support for product-related Issues, that Includes system configuration and troubleshooting, as well as acts as a liaison between customers and Internal teams. Must be US citizen, or have a valid work authorization. This role is remote, and an ideal candidate is located in MT or PST time zone.

Who We Are: ContinuumCloud offers a spectrum of cloud-based software solutions designed to meet the unique needs of the behavioral health and human services industry. These solutions include an EHR platform, powered by Welligent, an HR & Payroll system, powered by DATIS HR Cloud, as well as a Patient Engagement Platform, powered by CaredFor. Through these offerings, ContinuumCloud empowers organizations to provide high-quality care and deliver on their mission. Key Opportunities: Manage and troubleshoot 837/835 file processes, Including rejections, payment posting discrepancies, and payer mapping Investigate and assist In resolving errors in billing workflows and documentation that Impact claims submissions and payments. Respond and resolve support requests via email, phone, and cases within processing guidelines Troubleshoot wide range of requests from workflow, configuration, Integrations, and reporting related needs Contribute to knowledge base to Improve the overall experience and effectiveness of how we communicate and share information about our product Be proactive in Identifying and following through experience gaps whether process or product related. Educate customers on best practices to Improve product adoption and success. What you bring to

Client Support Specialist, EHR

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