About the role
Building Healthcare That Remembers Every time you call a doctor's office, the system forgets you the moment you hang up. You wait on hold, explain everything from scratch, get bounced between lines, and hope someone follows up. Everyone has felt this. No one should have to. At Assort Health, we're building one continuous conversation for every patient. An AI agent that knows
who you are, remembers how you like to be reached, and carries that context from your first symptom to your full recovery. What began as the first voice AI agent to schedule a specialty appointment has become the largest proprietary specialty dataset in healthcare: 190 million patient interactions, 62,000 care protocols, 1.6 million decision pathways. We went from 15 people in 2025 and will cross 250 by the end of 2026. Revenue is up 20x in 15 months and we've raised $222 million, including a recent $120 million Series C at a $1.2 billion valuation. We've also been named to the Forbes Cloud 100 and the 2026 Enterprise Tech 30 as the only healthcare AI company on the list! Healthcare spends $1.1 trillion a year on administration instead of care. If you want to help change that, apply below.
What You'll Do Lead complex, multi-stakeholder customer implementations autonomously — including new specialties, new products, and multi-site rollouts Own strategic customer relationships during implementation end-to-end, including navigating challenging conversations and setting clear expectations Identify high-impact product improvements by analyzing user behavior and customer outcomes; define, partner with eng/product to action, and measure results Build new scalable processes, best practices, and systems from scratch — not just improving what exists, but creating infrastructure that outlasts your direct involvement Drive automation and efficiency across
the team by designing and implementing tools, workflows, and systems that reduce operational burden Collaborate with our Operations Analyst team to support thorough QA/QC and develop insightful internal and customer-facing reporting Partner with engineering to design and build dashboards, reporting, and tooling that drive decisions for customers and internally