About the role
About Vela
Vela is the AI scheduling assistant. We handle complex, multi-party meeting and interview scheduling at scale across email, SMS, and WhatsApp, so recruiters and teams can stop drowning in coordination and get back to the work that matters.
We're backed by YC, CRV, Angels from Open AI and other incredible investors, growing fast, and already trusted by leading executive search and staffing firms to run scheduling for their most important accounts. We're a small, high-output team, and we're looking for someone who wants to operate at the center of a company in its earliest, fastest-moving phase.
The Role
This is a true generalist role reporting directly to the founders. You'll be a core pillar of strength across the company: stepping in wherever you're needed most, owning high-impact projects end to end, and freeing up founder bandwidth so we can move faster. You'll also be a key face to our customers. If you're sharp, unusually capable, and you want a front-row seat to building a company, this is for you.
The role spans three areas:
What You'll Do
Strategic projects
- Own high-impact, cross-functional initiatives from start to finish
- Take on the urgent, undefined problems that don't yet have an owner
- Research, scope, and drive special projects that move the company forward
- Turn founder priorities into shipped outcomes
Customer onboarding and success
- Be a first point of contact for new customers as they come onto the platform
- Run onboarding: setup, training, and getting accounts to value quickly
- Keep customers happy, organized, and supported day to day
- Surface customer feedback and patterns back to the team
Founder leverage, Operations and Admin
