About the role
This is a hands-on, customer-facing engineering role at the intersection of AI, product, and implementation. You'll work directly with some of the largest insurance brokerages in the country—understanding their workflows, building AI automations on Fulcrum's platform, and shipping solutions within days, not months.
The role is ~70% coding and ~30% customer-facing scoping. You'll hop on a call with a customer to understand their problem, then build and deploy an agent that solves it—often in the same week. Everything you build feeds back into the platform, so your work scales beyond a single customer. You won't be doing pre-sales, demos, or upselling—deployment strategists handle that. Your job is to deeply understand the business domain and build.
This role is ideal for engineers who thrive at the intersection of customer empathy and technical execution, and who want to work on cutting-edge AI agents transforming a $1.5 trillion industry that hasn't seen real technology in 20 years.
What You Will Do
- Own end-to-end implementation of enterprise customer engagements—from requirements gathering to deployed solution
- Build and ship AI agents and automations on Fulcrum's platform, deepening adoption within our largest strategic accounts
- Work directly with enterprise customers (post-sales) to understand business problems and scope technical solutions
- Ship rapidly—expect to deliver working solutions within the same week as customer conversations
- Integrate successful customer-specific work back into Fulcrum's core platform
- Collaborate with product and engineering teams to translate customer insights into scalable features
About You
- 3–6 years of post-college engineering experience, no new grads
- Customer-facing engineering experience—comfortable interfacing with enterprise customers regularly
- Full-stack proficiency—comfortable shipping across front end and back end
- Experience at a VC-backed startup (Series A+) funded by top-tier VCs
- Degree from a top university (Ivies, Stanford, MIT, Berkeley, Duke, Harvey Mudd, UIUC, or equivalent)
- Strong ownership mentality—you don't wait for process, you create it
Bonus Qualifications
- Experience building or deploying AI/ML automations or agentic workflows in production
- Proficiency in Python and/or TypeScript
- Experience in insurance or financial services domain
About Fulcrum
The $1.5 trillion insurance industry is powered by brokers. Every business needs insurance, and the brokerage industry is hamstrung by account management capacity. Account managers are constantly pulled in multiple directions—keying information into systems, chasing documents, doing mundane work—rather than focusing on the client interactions that actually matter. Most brokerages either outsource this work or grind through it manually.
We're building an AI platform to automate this insurance drudgery. Our platform already saves customers thousands of hours and millions of dollars every year. Our customers love the product—we have deep penetration within enterprise brokerages and genuinely enjoy making our customers' lives better. We just raised our Series A and are just getting started.
Required skills
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Job details
Salary
$180,000 - $300,000
Location
San Francisco, United States
Experience
3+ years
Company
Funding
Total raised
$25M
Last stage
Series A
Investors
What happens next.
No applications, no recruiter spam. Just the intro.
Confirm the fit
A few questions to make sure this role is the right shape for you. Two minutes.
I pitch you to the company
I write the intro, send it to the founder, and handle the back-and-forth.
A meeting lands on your calendar
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.