About the role
Senior Product Manager Senior Product Manager The two teams, and what you'd own Design Services owns our interior design experience, from a new customer's style quiz to a booked designer and a finished room, and includes The Expert, our brand serving the interior design trade. Surfaces include onboarding and designer matching, the Studio 3D design tool, product sourcing and recommendations, and AI design assistance. Metrics you'd move: onboarding completion, quiz-to-booking conversion, design-to-purchase attach rate, and designer productivity. Owned & Operated Ecommerce owns how customers discover, customize, and buy across our brands. Surfaces include product listing and detail pages, customization flows, merchandising, and checkout. Metrics you'd move: conversion rate, average order value, cart completion, and repeat purchase. A real problem you might pick up: reduce drop-off between the style quiz and a customer's first designer session, or lift product-detail-page conversion on a brand's storefront.
What you'll do Own a product surface, its roadmap, and a top-line metric. Decide what is worth building, using customer insight and business data, and what to skip. Drive cross-functional and executive alignment on where we spend time and resources. Partner with design and engineering to turn opportunities into clear product work, trade-offs, and releases. Measure impact and use results to influence strategy and prioritization. Raise the bar for product practice on
the team and mentor other PMs.
How we work with AI AI is central to how Havenly is building, and we're investing heavily in it, well beyond analysis or automating a few tasks. We're building our own internal harness so real engineering work, like error resolution, bug fixes, and feature enhancements, can run around the clock with agents, and we're rethinking how the whole team operates. You use AI deeply in your own workflow. You help shape AI-backed product surfaces: defining what "good enough" looks like in numbers, maintaining the baseline, and reviewing regressions with engineers. You look for where AI unlocks new ways of working across
