Senior Implementations Consultant

requirements into scalable, repeatable implementation approaches Identifying risks early and proactively managing dependencies across systems and teams Elevating implementation standards, documentation, and delivery quality Mentoring junior consultants and contributing to a high-performing implementation team What You’ll Do Design and execute scalable implementation frameworks: Develop processes, templates, and technical best practices for enterprise Vic.ai deployments Own the end-to-end implementation lifecycle: From post-sale handoff through go-live readiness and early adoption Partner cross-functionally: Collaborate closely with Integrations, Product, Sales Engineering, and Customer Success to align system

requirements and delivery timelines Lead technical go-live execution, including: Project planning, milestones, and dependency management Coordination across ERP integrations, data ingestion, and AI configuration Risk identification, mitigation strategies, and escalation management KPI tracking and post-implementation optimization Guide customers through AI-driven change: Support customers as they adopt automated workflows, align expectations, and operationalize new processes Champion implementation quality: Ensure accuracy, performance, and scalability in customer environments Mentor and lead: Provide guidance to future junior consultants and contribute to team-wide delivery excellence Standardize and scale delivery: Partner with Operations to define implementation standards and support partner-led implementation models What You’ll Need 7+ years of professional experience, including 5+ years leading software implementations (ERP, finance systems, or data-driven platforms strongly preferred) Strong understanding of ERP ecosystems, integrations, and enterprise data workflows Proven experience managing complex projects with multiple technical and business workstreams Demonstrated ability to gather

requirements, define scope, and translate needs into executable plans Comfort working with AI-enabled products, automation, and evolving technical systems Excellent analytical, problem-solving, and decision-making skills Executive presence with the ability to engage and influence senior customer stakeholders Exceptional organizational skills and ability to manage multiple implementations simultaneously Strong written, verbal, and presentation skills, including the ability to explain technical concepts clearly Bachelor’s degree in a relevant field; PMP certification a plus Ability to quickly learn new tools, platforms, and technologies Why This Role Matters This is a high-impact role where your work directly influences customer success, product adoption, and Vic.ai ’s ability to scale responsibly. You’ll help customers unlock the full value of AI in finance - and help define how enterprise implementations are delivered as Vic.ai continues to grow. If you’re excited by technical problem-solving, AI-powered platforms, and leading complex implementations at scale, we’d love to hear from you.

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