Sr. Associate, Rev Ops - Partner Operations

the team operate more efficiently and scale effectively Onboarding Operations Support Provide operational support within the onboarding function - tracking merchant activation milestones and ensuring key steps are documented and completed Maintain accurate records of onboarding status and timelines, keeping Salesforce Go Live records and Online Sales Tool opportunity pages up to date throughout the merchant lifecycle Support the implementation and ongoing maintenance of texting and calendar functionality used by the onboarding team to coordinate with restaurant partners Identify operational gaps or recurring friction points within onboarding and surface them to the Sr. Manager with suggested solutions Success Operations Support Support the Success team with account-level operational tasks - tracking engagement and performance against targets Assist with the development and maintenance of next best action functionality, ensuring account managers have timely, relevant guidance to drive merchant engagement Partner with the Success team to understand & update how Salesforce account pages and opportunities are structured, making sure the tool reflects how

the team works Support revenue-driving projects and initiatives, providing operational lift to help

the team execute against growth targets Continuously identify ways to improve team efficiency - streamlining workflows, reducing manual work, and surfacing process improvements to leadership Process & Documentation Write and maintain SOPs and process documentation for each function independently, ensuring each team has clear operational standards Keep internal tracking systems accurate and current across all three functions as their dedicated operational support What You Bring to the Table 2+ years of experience in Operations, Sales Support or a similar role Exceptionally organized - you build systems, maintain trackers, and close open loops without being asked Comfortable going deep within a single team or workstream Strong attention to detail with high standards for documentation and data accuracy Comfortable pulling basic reports and summarizing data for team leads and leadership Self-starter who can manage multiple workstreams simultaneously and meet quick turnaround times Experience with CRM platforms or project management tools a plus Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to take advantage of in-person collaboration and connection. You're welcome—and encouraged—to be in the office up to 5 days a week if it works for you. #LI-Hybrid Illinois: $86,500- $97,000 Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.

Benefits We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many

benefits and

perks that are not listed. A Final Note At Wonder, we build the best teams by hiring with an objective lens — evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility. If you need an accommodation during the interview process, please let your recruiter know. We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy. Wonder is the mealtime platform built to feed every craving without compromise. With options including dine-in, delivery, pickup, and meal kits, Wonder makes every mealtime effortless. Through the Wonder app, customers can combine hundreds of dishes from exclusive, chef-developed concepts in a single order so everyone gets exactly what they’re craving. Wonder’s portfolio of brands includes meal-kit pioneer Blue Apron, leading online food marketplaces Grubhub and Seamless, and Emmy®-winning media company Tastemade. Together, we're united by a single mission: to make great food more accessible. There has never been a more exciting time to join our world-class team. We’ve brought together people who are changing the way the world eats — with grit, optimism, care, and a little bit of salt, and pepper. And we're just getting started.

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