About the role
About Umba Umba is a pan-African digital bank serving customers in both Kenya and Nigeria. Our mission entails providing accessible and cost-effective financial services across Africa, enabling our customers to take charge of their financial well-being. We are committed to seizing a unique opportunity to transform the financial landscape in Africa by harnessing the power of machine learning to develop intelligent, affordable financial products tailored for emerging markets. Our machine learning models are continuously improving, and we leverage AI and automation to deliver banking solutions at the lowest possible cost to our expand in customer base. Umba is headquartered in Nairobi Kenya. Our primary focus is to offer a comprehensive range of digital banking products through Android, iOS and Web Apps, and we take pride in our culture of consistently surpassing customer expectations, which has fueled our rapid expansion. Umba acquired a deposit taking microfinance bank in Kenya in 2023, which has now been named Umba Microfinance Bank. The bank has achieved fast growth since launch with average monthly growth rate of 19% and 6x revenue growth in 2024. Job Summary : To drive SME business growth through client acquisition, lending expansion, deposit mobilisation, and strong team leadership, while maintaining portfolio quality and profitability.
Responsibilities: 1. SME Client Acquisition & Lending Growth Drive acquisition and onboarding of SME and MSME clients. Deliver SME and MSME lending disbursement targets. Build and manage a strong pipeline and improve conversion rates. 2. Portfolio Productivity & Revenue Optimisation Manage average loan size and yield to ensure profitability. Drive utilisation of approved credit limits. Ensure sustainable and quality growth of the SME loan book. 3. Deposits Mobilisation & Liability Growth Deliver net deposit growth targets across SME customers. Increase proportion of low-cost deposits (CASA). Optimise cost of funds on SME deposits. Drive fee income from SME transactional banking activities. 4. Portfolio Quality & Risk Management Maintain portfolio quality within acceptable thresholds. Ensure early identification and resolution of arrears. Uphold strong credit underwriting, monitoring, and reporting standards. Ensure compliance with internal policies and regulatory