About the role
Who we are About The Black Tux We’re here to help people look their best and feel confident—for big days and every day. We design and manufacture modern formal wear with an incredible fit by sourcing natural fabrics like merino wool, breathable linen and cotton, plush velvet, and luxurious silk from the finest textile mills. With expert stylists in our physical showrooms across the US, our online predictive fit process, and an industry-leading customer service team, we guarantee a perfect fit every time.
About
the team Our Warehouse Operations team is the heartbeat of our fulfillment process, expertly managing everything from inbound shipments to outbound deliveries, including returns, picking, packing, and shipping. Their precision and dedication ensure every customer receives the perfect fit, on time, so they can feel confident and look their best for life’s most memorable moments. By keeping operations seamless and customer-focused, this team plays a pivotal role in delivering experiences that help our customers own their most special occasions. What You’ll Do The Black Tux is seeking a Warehouse Ambassador to support Operations at our Pittston, PA warehouse. The Ambassador is responsible for monitoring the training of new hires, reviewing the quality of items or orders, and stepping in to support leadership when it is needed. This position is a great opportunity to step into a new role on a leadership track. The position will report to the Area Manager. An ideal candidate will serve as a positive example of performance, safety, and reliability for the rest of
the team. \n Support the training of new and existing associates in functions Retrain associates who need additional help or training Ensure all labor is placed according to the floor plans to meet operational needs Maintains a clean and 5S’d condition of the work area Follow company safety policies, procedures, and encourage other associates to do the same Notify the lead or manager about quality and/or safety issues Follow the standard operating procedures and notify a lead or manager in case of any challenges performing the function as prescribed in SOP Maintain work pace at an assigned throughput (TPH) rate while maintaining the highest level of quality Notify the lead of the shortage of supplies and/or submit tickets accordingly Perform other duties as assigned by the lead or manager, such as additional departments you have been trained in Must be willing to fill in for the lead in their absence Ability to work with others as a team for operational needs, project initiatives, or concerns Ability to easily use Korber One to review TPH, transactions, times, functions, etc. Provide a positive attitude and work environment for team members Troubleshoot basic tablet or device issues