About the role
Hey there! We’re Fever , the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment! Ready to be part of the experience? Now, let’s discuss this role and what you will do to help achieve Fever’s mission. What is Candlelight? Since July 2019, Fever Originals has produced a series of classical music concerts in a “candlelit setting” which takes place in the most intimate and undiscovered venues all over the world. Cities include: France (Paris, Toulouse, Lyon), Spain (Madrid, Barcelona, Seville, Valencia), Portugal (Lisbon and Porto), and the United States (Los Angeles, New York, and Chicago), and are in the process of expanding to your city! Candlelight has democratized classical music by sharing it with the general public and providing a unique experience for each of our audiences. For this role we are looking for an onsite Event Coordinator for our Candlelight Concerts. This is a part-time position and our concerts are mainly on weekends. Transport costs will not be compensated and will be included as part of the hourly rate. We are looking to hire a freelancer or a working student for this position. Main
Responsibilities: Act as main point of contact onsite for Candlelight events and staff; communicate directly with Fever Originals manager Full visibility into staff roster; set schedule; communicate with the staffing agency about any reschedules of events Ensuring each staff member is trained in their duties whether it is validating tickets, accommodating guests to their seats, and guaranteeing all staff goes through a thorough safety measures training while representing the Fever brand Manage inventory for venues Manage any printing needs Manage guest lists for all events Manage the opening and closing remarks at events Daily reporting to Fever Originals Project Managers about the status of each event; including both the pre and post event findings and feedback Assist with evaluating and executing walk-throughs of potential venues Opportunity to partake in an exciting and rapidly growing company and the possibility to manage Candlelight and other Fever Original Events in other areas Represent both the Fever and Candlelight brand fully through professional communication and management; acting as the main customer service representative at every event Required profile: 2+ years of experience in event management and/or a relevant degree (preferred) Native German and fluent English. Other languages are a plus Interest and passion for live music and organizing event Exceptional customer service skills Experience leading an on-site team Strong problem-solving skills Good ability to work in a pressured environment Knowledge of AV and PA systems (desirable) Thank you for considering joining Fever. We cannot wait to learn more about you! If you want to learn more